EPIC Project Manager

Job Summary:

The Epic Project Manager will be responsible for overseeing the ongoing optimization of the OCHIN Epic Electronic Health Record (EHR) system across the organization. This role requires a strong understanding of clinical workflows and IT project management, ensuring that Epic supports both operational and clinical excellence. The ideal candidate will have a clinical background (e.g., nursing, medical assisting, or other healthcare disciplines) to bridge the gap between technical teams and end-users.

Key Responsibilities:

• Lead Epic optimization projects to improve clinical and administrative workflows.
• Collaborate with clinical and operational leaders to ensure OCHIN Epic aligns with patient care and business objectives.
• Serve as the primary liaison between IT, clinical staff, and OCHIN Epic representatives to drive project success.
• Develop and maintain project plans, timelines, and budgets for Epic-related initiatives.
• Facilitate training and support for providers, nurses, and other clinical staff, ensuring effective adoption and utilization of Epic.
• Conduct workflow analysis to identify gaps and opportunities for efficiency.
• Oversee Epic upgrades, system enhancements, and ongoing maintenance in collaboration with IT.
• Monitor project risks, track performance metrics, and implement corrective actions when necessary.
• Ensure compliance with regulatory requirements, data security policies, and FQHC reporting standards.
• Provide hands-on problem-solving and support to clinical teams for system-related issues.

Qualifications:

• Education: Bachelor’s degree in Healthcare Administration, Nursing, Information Technology, or a related field required. Master’s degree preferred.
• Experience:
  • Minimum of 3-5 years of experience in Epic project management, healthcare IT, or clinical informatics.
  • Previous experience in a clinical role (RN, MA, LPN, or similar) strongly preferred.
  • Experience working in an FQHC or community health setting is a plus.
• Certifications:
  • Epic certification in one or more modules (Ambulatory, Clinical Documentation, Revenue Cycle, etc.) preferred or willingness to obtain.
• Skills & Competencies:
  • Strong knowledge of clinical workflows and healthcare operations.
  • Excellent leadership, communication, and stakeholder engagement skills.
  • Ability to manage multiple projects and work in a fast-paced, evolving environment.
  • Analytical mindset with problem-solving abilities related to Epic functionality and user adoption.
  • Proficiency in Microsoft Office Suite, project management software, and Epic tools.
• Physical Requirements:
  • Prolonged periods of sitting at a desk and working on a computer.
  • Frequent standing, walking, and ability to travel between clinic locations if required.
  • Ability to lift up to 25 pounds occasionally.
  • Manual dexterity and visual acuity to work with electronic equipment and software.
• Work Environment:
  • Primarily office-based with potential for remote or hybrid work.
  • Regular interaction with clinical and administrative staff in a healthcare setting.
  • Occasional travel for training, meetings, or Epic conferences.