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Transportation Coordinator

Community Health Center of Franklin County
Orange, MA Full Time
POSTED ON 12/10/2024
AVAILABLE BEFORE 2/8/2025
Job Description

JOB DESCRIPTION

POSITION TITLE:

Transportation Coordinator

POSITION SUMMARY:

The Transportation Coordinator plays a crucial role in ensuring the safe and timely transportation of patients and prescription medications. Responsible for coordinating transportation schedules, communicating with drivers and staff, and ensuring compliance with all transportation regulations. Also responsible for direct supervision of all drivers (Full time, part-time or per-diem)

REPORTS TO:

Chief Operating Officer

FLSA STATUS:

Exempt

PRIMARY RESPONSIBILITIES:

  • Coordinate transportation schedules for patients and prescription deliveries
  • Supervises CHCFC Drivers, to include performance appraisal, schedule and time card monitoring, payroll approval, paid time off approval and call-out management. Also includes oversite of safe driver stats within the vehicle monitoring system and corrective action as needed.
  • Communicate with drivers and medical staff to ensure timely and safe transportation
  • Ensure compliance with all transportation regulations
  • Maintain accurate records of transportation activities
  • Troubleshoot transportation issues and provide solutions
  • Deliver orders according to assigned directions for each order
  • Assist in keeping delivery room in order
  • Cover driver shifts as needed
  • Provide cross-coverage for additional delivery routes
  • Complete all required paperwork, including delivery reports and signatures from recipients of packages
  • Operates health center vehicle safely and maintains detailed daily activity log and vehicle log per health center policies and procedures.

REQUIRED SKILLS, EDUCATION & EXPERIENCE:

Education:

  • Must be 18 years of age with a valid driver’s license and a clean driving record
  • High School Diploma or Equivalent is required

Experience:

  • 1-3 years’ experience in a Shipping environment, preferably in a Pharmacy or Medical setting preferred or in transportation coordination or related field preferred
  • Familiarity with transportation software and technology

Required Skills:

  • Must have access to a smart phone (Transportation Coordination App requires cell phone)
  • Demonstrated ability to handle confidential information appropriately
  • Follow driving safety guidelines including speed limits, lane changes, and use of turn signals
  • Strong attention to detail and the ability to manage multiple priorities
  • Ability to work independently to accomplish goal
  • Strong communication and organizational skills
  • Ability to work under pressure and meet deadlines

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to stand, walk, sit, use the hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. Must be able to lift and/or move up to 30 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

WORKING CONDITIONS:

While performing the required duties of this job, the employee is exposed to weather conditions prevalent when traveling between Health Center locations where medical care is provided. This position performs tasks that involve exposure to blood, body fluids or tissues.

This job description is subject to review in the light of changing circumstances and is not intended to be rigid and inflexible but should be regarded as providing guidelines within which the employee works. Performs other duties as assigned.

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