What are the responsibilities and job description for the Communications Specialist position at Community Health Center of Snohomish County?
Community Health Center of Snohomish County offers competitive wages and a comprehensive benefits package designed to address health, time off, retirement and career-advancement needs. Benefits available include health insurance (medical/dental/vision), up to 120 hours of vacation time pro-rated by FTE every 12 months, paid sick leave, 10-paid holidays, 403(b) Safe Harbor retirement plan with employer match, disability and life insurance, and more! We also offer $0.75/hour for those who test proficiently in a second language.
Job Summary
The Communications Specialist plays a key role in developing internal and external communications that inform and engage CHC audiences and support the organization’s goals, programs, initiatives, and communication strategy. This position reports to the Communications Director and serves as a content writer and editor, project manager and digital media specialist.
Knowledge, Skills & Abilities
- Reads, speaks, understands and writes proficiently in English.
- Strong background of professional writing experience. Examples can include articles, press releases, website, and social media content.
- Excellent content development and proofing skills across multiple print and digital platforms.
- Works independently and is self-directed.
- Works effectively in a team environment and contributes to a healthy team culture.
- Organizes, prioritizes, and coordinates multiple activities and tasks. Able to shift priorities if needed.
- Works with initiative, energy, and effectiveness.
- Problem-solves with creativity and ingenuity.
- Represents the organization in a professional and effective manner to the community.
- Website and Intranet development and maintenance.
- Proficiency in the use of Adobe Creative Suite (InDesign, Photoshop, Illustrator) and Microsoft Office (Word, Excel, Outlook and PowerPoint) applications.
Preferred:
- Graphic design/desktop publishing experience.
- Photography and audiovisual production experience.
- Experience using WordPress or similar CMS website.
- Experience using Microsoft SharePoint.
- Bilingual skills.
Education
- Bachelor’s degree in communications, marketing, public relations, or related field.
Experience
- Content creation for multiple audiences across print and digital vehicles (3 years).
- Implementation of digital and social media strategy (3 years).
Preferred:
- Graphic design/desktop publishing, including design, proofing and editing.
- Photography and photo editing.
- Working in a not-for-profit organization.
- Working with low income, diverse populations in a health care setting.
Other
- Driver's license with the State of Washington.
- Motor vehicle insurance liability policy, a certificate of deposit, or a liability bond to the required limits.
Job Specific Functions/Performance: Communications Specialist
- Content Development – Write and edit content for internal and external audiences across multiple communication channels. Proofreads others writing and offers suggestions for improvement, as needed.
- Communication Strategy– Collaborates with the Communications Director to assess audience needs and implement the marketing and communication strategy.
- Communication Planning –Manages work within the associated timelines, develops communications content and messages for use with various mediums and vehicles (e.g., print, electronic, in-person, etc.).
- Design –Creates and/or coordinates with vendor the procurement of assets to support written content.
- Brand Integrity – Builds recognition and perception of the organization’s brand internally and within the community. Ensures content meets brand, editorial and health literacy standards. Educates staff as to the importance of brand identity.
- Websites– Oversees internal and external website design and content.
- Social Media – Oversees social media strategy, content development, postings, and editing. Collaborates with Director and vendor for analytics and tracking of the organization’s digital properties
- Marketing and Advertising – Work closely Communications Director and digital media vendor to execute strategies aimed at driving engagement and promoting brand awareness across all digital marketing channels.
- Public Relations – Assists in public relations and media response and serves as the Public Information Officer (PIO) when needed.
- Project Management – Develops strong relationships and collaborates with coworkers, teams, subject matter experts, and leadership to deliver quality communication plans strategies, tactics, topics, data and informatics, and collateral materials.
- Data Analysis/Reporting – Produces communications and marketing related reports for area of responsibility.
- Attendance – Adheres to standards in order to perform the job functions for daily operations and/or continuity of patient care.
CHC is an Equal Employment Opportunity/Affirmative Action Employer (EEO/AA)/At-will employer.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
