What are the responsibilities and job description for the Bilingual (English/Spanish) Customer Service/Front Desk position at Community Health Centers, Inc.?
Company Overview
Community Health Centers, Inc. Mary Mahoney has been a cornerstone of primary and preventative healthcare since 1973. As a private, non-profit organization, we are dedicated to providing comprehensive health, dental, and social services to our community.
Summary
We are seeking a Front Desk Agent to join our team at Community Health Centers, Inc., Perry Klaassen location (1006 N.E. 17th Street, OKC) who is bilingual (English/Spanish) This role is essential for ensuring smooth operations at our front desk, serving as the first point of contact for patients and visitors. Your contributions will directly support our mission of delivering quality healthcare services.
Responsibilities
- Greet patients and visitors warmly and assist them with check-in procedures.
- Manage phone calls efficiently, providing information and directing calls as necessary.
- Perform data entry tasks accurately to maintain patient records.
- Schedule appointments and coordinate with healthcare providers as needed.
- Maintain a clean and organized front desk area to create a welcoming environment.
- Assist with administrative tasks such as filing, faxing, and managing correspondence.
- Provide excellent customer service to enhance patient experience.
Requirements
- Proven experience in a front desk or administrative role within a healthcare setting preferred.
- Strong organizational skills with attention to detail.
- Excellent communication skills, both verbal and written.
- Ability to handle multiple tasks in a fast-paced environment.
- Bilingual skills (English/Spanish) are required.
- Familiarity with office management software is beneficial.
If you're ready to make a difference in the community through exceptional service at the front desk, we invite you to apply today and join our dedicated team at Community Health Centers, Inc. Perry Klaassen location. All CHCI jobs are "safety sensitive," therefore, medical marijuana is not accepted. Must pass a background check and urine drug screen.
Job Type: Full-time
Pay: $16.00 - $19.00 per hour
Expected hours: 40 per week
Benefits:
- Employee assistance program
- Life insurance
- Retirement plan
Schedule:
- 8 hour shift
- Day shift
Work Location: In person
Salary : $16 - $19
