Director, of Community Relations and Development

POSITION PURPOSE:

The Communications and Development Director is responsible for identifying, pursuing, and securing funding through grant writing, annual campaigns and special events. The Director works closely with Executive Leadership to develop fundraising, marketing and communications plans designed to support the organizational, strategic and budgetary goals of the Community Health Centers. S/He serves as a member of the management team and is the primary delegate for the CEO as the public and community spokesperson of the organization.

     BASIC QUALIFICATIONS:

       Education & Experience:

• Bachelor’s degree, Master’s preferred in relevant discipline
• Five years of experience in fundraising, development and/or marketing, public relations
• Supervisory/leadership experience required

        Knowledge, Skills & Abilities:

• Demonstrated passion for and ability to represent a clear sense of CHC’s vision and mission in media and written communications
• Demonstrated experience in raising funds, donor cultivation and solicitation and annual campaign plan development  
• Demonstrated experience and skill in federal and private foundation grant writing
• Experience and understanding of community relations and representing CHC goals and interests to diverse community groups and stakeholders with diplomacy
• Demonstrated experience and leadership in creating and supporting a fundraising team, including the Executive Leadership and Board of Directors
• Demonstrated ability and experience to effectively communicate (both written and oral) both inside and outside the organization.
• Demonstrated skill and success in creating communications and fundraising plans that support the organizational and strategic goals of the Community Health Centers.
• Strong organizational, prioritizing and analytical skills.

        Licensure, Certification or Other Requirements:

          Member of the American Fundraising Professionals group and follow the established ethics of fundraising

 The information below is intended to describe the general nature and level of work required for this position.  The information is not to be construed as an exhaustive list of all responsibilities and/or duties required.  Community Health Center (CHC) reserves the right to add, remove or revise job duties and responsibilities as demanded by business needs.

   ESSENTIAL DUTIES:

Federal and Foundation Grant Writing

1. Identifies potential funding sources and grants opportunities
2. Conducts research and works with key CHC staff to develop and submit funding proposals
3. Responsible for Federal 330 grant oversight and proposal preparation
4. Oversees the preparation of progress reports to funding sources, including federal funds

  Fund Development

1. Is responsible for meeting CHC budgetary goals for the annual campaign, including major gifts and direct mail, special projects and capital campaigns
2. With guidance from the Executive Director and CR&D Committee, develop and participates in the implementation of annual and long-term fundraising goals and objectives.
3. Develops and oversees budgets for special events and fundraising activities.
4. Oversees the data management of donor records and mailing lists
5. Provides financial reporting to the Executive Leadership and CR&D Committee
6. Responsible for CHC’s fundraising special events
7. Recruits, cultivates and inspires fundraising volunteers to CHC special events and campaigns
8. Responsible for all written, email and social media communications to donors
9. Responsible for the 1971 Society and major gift communications, events and cultivation
10. Ensures donor professional guidelines for donor ethics are appreciated and followed

 Marketing and Community Relations

1. Responsible for developing a marketing strategy and supervising the marketing and strategy team.
2. Ensure implementation of a community relations plan that includes press releases, marketing of events and stories that promote CHC mission and values in the community. Primary contact for media management.
3. As delegated by the Executive Director, represents CHC at local, regional and statewide events and supports CHC’s community relationships with stakeholders.
4. Oversees CHC patient communications, brochures and written materials and marketing/advertising plans  
5. Facilitates business growth by working with clients, as well as business partners. Builds and maintains high-level contacts with current and prospective customers and other business/project partners.

  Management Responsibilities:

1. Recruits staff and is responsible for conducting performance management activities including performance reviews, performance improvement plans, corrective action, disciplinary actions and terminations.   
2. Provides appropriate levels of training for departmental staff, encouraging and ensuring professional development as appropriate.
3. Conducts staff meetings and communicates effectively with staff as appropriate/necessary.

1. Encourages and models open communication between staff and other departments, ensuring effective interdepartmental functioning.   Makes recommendations as appropriate.

1. Compliance Responsibilities
   1. Ensures departmental work activities are in compliance with CHC policies, procedures and protocols.  Participates in the development of and revisions to CHC policies, procedures and protocols as required.
   2. Ensures compliance with applicable governing laws/regulations and guidelines such as HIPAA, OSHA, FQHC’s, health insurance regulations, etc.

1. Budgetary and Reporting Responsibilities
   1. Provides input into CHC budget process and operates department within established budget.
   2. Responsible for reporting data/statistics as needed and/or requested by Management.  Makes recommendations based on findings.
   3. Responsible for conducting department audits as needed and/or requested by Management.  Makes recommendations based on findings.
   4. Conducts grant reporting and performs grant responsibilities as needed.

   NON-ESSENTIAL DUTIES:

   Other duties as assigned

      PHYSICAL DEMANDS AND WORKING CONDITIONS:

        Expectation for evening and weekend work as needed

   OTHER REQUIREMENTS:

Relationships:  All CHC employees must maintain professional and effective working relationships with patients, staff and the public.

Customer Service:  All CHC employees must provide high quality customer service to both internal customers (fellow employees), and external customers (patients and business associates) on a consistent basis.

Confidentiality:  All CHC employees must protect the confidentiality of all patients, patient care, staff/personnel information, business and proprietary information, and financial information.  Employees must read and acknowledge receipt of CHC’s Confidentiality Policy.

Compliance:  Employees must complete required trainings and adhere to the Code of Conduct, and policies in the Employee Handbook.  Employees must read and acknowledge receipt of CHC’s Code of Conduct and Employee Handbook.