What are the responsibilities and job description for the Patient Services Representative position at Community Health Centers of Burlington?
Community Health Centers of Burlington is seeking Patient Services Representatives to join the team!
The Patient Services Representative is the face of the Community Health Centers of Burlington! Patient Services Representatives are responsible for accurately and expeditiously checking patients in and out for appointments, scheduling new appointments and providing excellent customer service.
Basic Qualifications
- High School Diploma or GED
- Some experience in a related field or medical office environment
Knowledge, Skills and Ability
- High-level customer service skills including ability to maintain an even tone in the face of conflict.
- Good computer skills including accurate data entry and the ability to use Microsoft Office products including Word, Excel and Outlook as well as electronic scheduling systems.
- Ability to convey detailed information clearly, ensuring others understand
- Ability to self-motivate, attend to and retain detail, and prioritize/re-prioritize with minimum supervision.
- Ability to handle a fast-paced and changing environment
- Willingness to cover satellite clinics and a variety of shifts as needed.
CHCB employees enjoy comprehensive benefits including:
- Medical insurance with $600 annual wellness perks
- Flexible Spending Accounts
- Excellent Dental and Vision coverage
- Comprehensive Life and Disability Insurance benefits
- 401K with contribution of 3% after one year of service
- Continuing Education funds for licensed applicable roles
- Combined time off
- Eight paid annual holidays (six fixed, two floating)
- Employee Assistance Program available to all household members
- Local discounts and perks!
Salary : $600
