What are the responsibilities and job description for the Patient Services Rep (PSR)/ Interpreter position at Community Health Centers of Southeastern Iowa, Inc.?
CHC/SEIA is a non-profit Federally Qualified Health Center (FQHC). Our MISSION is to provide quality, comprehensive healthcare from a community-oriented partner, accessible to all.
POSITION SUMMARY: This is an ON-SITE position, Monday - Friday within clinic hours of operation in our Louisa County Clinic serving medical and dental patients.
POSITION REQUIREMENTS:
- Bilingual in Spanish. Interpreting and translating skills will be verified via testing.
- Minimum of high school diploma or equivalent, with preference given for one-year certificate from college or technical school or equivalent employment experience. Knowledge of medical terminology preferred. 3-6 months related experience and/or training; or equivalent combination of education and experience.
- Computer skills: typing (minimum 30 WPM), data entry. Testing will be completed to verify minimum level of proficiency.
- Ability to consistently meet department work schedule as designated with reliable attendance.
- Preferred Qualifications: Experience in a healthcare setting; Experience with insurances; Experience with electronic health records/computer navigation skills.
ESSENTIAL FUNCTIONS/DUTIES as Spanish Interpreter:
1. Assists Spanish-speaking patients with any translation needed for appointment, including completion of forms, registering, making appointments, communication with Business Office, pharmacy refills and explanation of medication.
2. Call patient with test results.
3. Translates pamphlets and forms from English to Spanish.
4. Provides support to clinical and administrative staff with miscellaneous duties as directed.
5. Assures that each provider has initialed and dated or signed all paperwork before filing paperwork into the chart.
6. Sorts, maintains and files information reports into chars in a timely manner following established chart organization.
ESSENTIAL FUNCTIONS/DUTIES as PSR:
1. Customer Service
2. Registration & Scheduling Patient Care
3. Insurance/Sliding Fee Verification
4. Check-Out
5. End-of-Day Procedures (Daily)
Job Type: Full-time
Pay: $16.50 - $25.00 per hour
Benefits:
- 403(b)
- 403(b) matching
- Continuing education credits
- Dental insurance
- Employee assistance program
- Flexible spending account
- Gym membership
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
Application Question(s):
- Minimum computer and typing proficiency required. What is your Words Per Minute (WPM) typing speed?
- Describe your knowledge of medical terminology; and any work experience you have with health insurance (medicare, medicaid, commercial health insurance)
Education:
- High school or equivalent (Required)
Language:
- Spanish fluently (Required)
Work Location: In person
Salary : $17 - $25