What are the responsibilities and job description for the Human Resources - ER Specialist position at Community Health Connections?
This Human Resources - Employee Relations Specialist's essential role will be maintaining positive relationships between employees and the organization including employee relations, counseling, training and ensuring compliance with employment laws and CHC policies.
Essential Job Responsibilities:
- Overseeing employee trainings
- Managing employee disputes and conflicts
- Providing advice and support to management on employee relations issues
- Investigating and responding to disciplinary matters, and internal and external complaints/ inquiries
- Works with managers and employees regarding employee development
- Providing coaching to managers and employees
- Participating in the dismissal processes
- Organize and collaborate with department on special projects and employee experience, Employee of the Month, company events, social calendar, etc.
- Collecting and analyzing employee data (i.e. turnover, retention)
- Demonstrate excellent customer service and effective communication skills
Minimum Qualifications:
- Bachelor’s in related area preferred
- Min 3 yrs. Employee Relations –investigation experience preferably in an Outpatient Health Care work environment
- Bilingual preferably English/Spanish
- Thorough understanding of state and federal laws concerning employee relations
- Ability to remain tactful, calm and persuasive in controversial and /or confrontational situations.
- Ability to coach Managers on how to lead their teams, navigate and resolve employee relations issues or manage programs that help develop staff
- Self-starter with the ability to problem solve and manage multiple projects simultaneously
- Ability to take initiative, be resourceful and deal with changing time lines with minimal directions
- Highly motivated, results driven detail orientated
- Work with MS Office (word, excel…)
- Strong verbal and written communication skills
- Excellent interpersonal and leadership skills
- Ability to engage, inspire and influence people across all levels
- Solid organizational and creative problem-solving skills
- Strong people management skills
- Strong computer and writing skills
Benefits:
- 401k
- Generous vacation and personal time for eligible employees
- Sick time
- Medical, dental, and vision insurance
- 100% paid Life insurance/AD&D
- 100% paid Long-Term disability.
- Discounts on travel and entertainment!
- Discounts on cell phone service, computer purchases, and more!
- College Tuition Rewards/CMEs
- Company Events & Activities (Annual cookout and holiday party, health and wellness events,” Lunch & Learn’s”, team building, and more!)
- Employee Assistance Program (EAP)
- EyeMed Vision Care Program
- Accident & Cancer Insurance
- Educational development reimbursement
- Discounts on - gym membership, travel & entertainment tickets, electronics, and more!
