What are the responsibilities and job description for the Nurse Case/Program Manager position at Community Health Program Inc?
ABOUT THE ORGANIZATION
Community Health Programs is a network of health centers and caring professionals that provide outstanding primary and preventive care for patients of all ages. What's truly unique to CHP is our broad spectrum of support services that extend beyond medical and dental issues to strengthen families and improve children's well-being. The region is a federally designated rural community and a Medically Underserved Population Area.
Community Health Programs embraces its role as a nonprofit health care provider and community partner. We are a leader in the communities we serve by providing high quality healthcare, dental services, wellness education and family support services. CHP outreach provides free health screenings, insurance enrollment assistance as well as information so people can learn how to take better care of themselves and their families.
The Nurse Case / Program Manager position is contingent upon grant funds, employment will depend on the successful acquisition and continuation of the behavioral health grant. Salary : $83,000.00 / year This dual-role position is part of a Behavioral Health-Primary Care Integration Grant aimed at both enhancing healthcare delivery for patients with chronic behavioral health needs who face barriers to care and at improving capacity for the delivery of patient-centered integrated BH and primary care at all CHP sites. The Nurse Case / Program Manager will be part of a robust, collaborative team of medical and behavioral health providers and a CHW / peer recovery coach. This role dedicates 20 hours per week to administrative duties, including data collection, program management, and financial oversight, ensuring the grant's objectives are met. The remaining 20 hours focus on clinical care, providing direct patient support such as medication management, nurse visits for chronic conditions, and Medication-Assisted Treatment (MAT) for addiction. This role plays a pivotal part in bridging gaps in care, improving low threshold access to comprehensive integrated care, improving outcomes, and supporting CHPs goal to be a patient centered medical home with increased capacity for vulnerable patient populations. This person will support CHPs mission, vision, and values and will adhere to compliance protocols as well as CHPs policies and procedures.
POSITION REQUIREMENTS
Nurse Case / Program Manager Essential Duties and Responsibilities :
- Administrative Role
Data :
Acts as a liaison to the data management firm hired by the state to ensure the firm is getting the proper data on our new patients.
Works with the Grant Director to oversee the grant's administration to ensure that CHP is meeting all its obligations.
Helps coordinate long-acting MAT medication delivery through local specialty pharmacy to brick-and-mortar sites for grant patients.
Handles cash items for patients such as transportation vouchers.
Updates and monitors the spread sheet of patients enrolled in the grant to ensure patients are not lost to follow up as they transition from the ER, medical hospitalizations, psychiatric or addiction-related hospitalizations, residential treatment programs, and court ordered programs. This might involve visiting patients before discharge, calling them, or on occasion with other team members making a home visit.
Nurse Case Manager / Program Manager Competencies : To perform the job successfully, an individual should demonstrate the following competencies :
Data Management and Compliance
Proficiency in data collection and reporting.
Ability to work with the Grant Director to coordinate grant-related activities to meet program objectives.
Ability to manage cash items such as transportation vouchers.
Patient Transition Management
Ability to track and follow up with patients transitioning from various care settings (e.g., ER, hospitalization, court-ordered programs).
Skilled in performing medication reviews, reconciliation, and ensuring ongoing medication access.
Proficiency in conducting nurse visits for chronic condition monitoring, hospital discharge care, and non-acute clinical concerns.
Effective communication skills, warmth, and a desire to help patients at vulnerable periods in their life.
Collaboration and Teamwork
Ability to work effectively with multidisciplinary teams, including administrative staff and healthcare providers.
Strong time management and prioritization skills to balance administrative and clinical duties.
Sensitivity to diverse patient populations and ability to provide patient-centered care.
Proficiency in electronic medical records (EMR) systems.
Essential Skills and Qualifications : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Experience :
Education and Training :
License, Certification C. & Registration :
FULL-TIME / PART-TIME Full-Time
POSITION BH Grant - Nurse Case / Program Manager
EXEMPT / NON-EXEMPT Exempt
LOCATION MA, Pittsfield, CHP Neighborhood Health Center
EOE STATEMENT
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
PIb5d97b8460b7-31181-36340549
Salary : $83,000
