Demo

Peer Recovery Coach/Community Health Worker

Community Health Programs
Pittsfield, MA Full Time
POSTED ON 1/10/2025
AVAILABLE BEFORE 4/7/2025

About the Organization

Community Health Programs is a network of health centers and caring professionals that provide outstanding primary and preventive care for patients of all ages. What's truly unique to CHP is our broad spectrum of support services that extend beyond medical and dental issues to strengthen families and improve children's well-being. The region is a federally designated rural community and a Medically Underserved Population Area.

Community Health Programs embraces its role as a nonprofit health care provider and community partner. We are a leader in the communities we serve by providing high quality healthcare, dental services, wellness education and family support services. CHP outreach provides free health screenings, insurance enrollment assistance as well as information so people can learn how to take better care of themselves and their families.

Description

The Peer Recovery Coach / CHW position is contingent upon grant funds, employment will depend on the successful acquisition and continuation of the behavioral health grant.

Set Salary : $28.00 / per hour

The Peer Recovery Coach / Community Health Worker will provide non-clinical support, education, and advocacy to patients navigating recovery from substance use disorder (SUD), alcohol use disorder (AUD), psychiatric illness, and / or chronic medical conditions. Drawing on lived experience and / or professional expertise, the individual will foster trust, build rapport, and empower patients to achieve recovery goals while accessing comprehensive health care and social service support. The Peer Recovery Coach / Community Health Worker will participate in a robust collaborative team comprised of two medical providers with addiction and primary care expertise, a clinical psychologist with addiction expertise, and a nurse manager, working out of a mobile health unit and brick and mortar sites to engage patients who have had trouble entering regular health care. This person will support CHP's mission, vision, and values and will adhere to compliance protocols as well as CHP's policies and procedures.

Position Requirements

Peer Recovery Coach / Community Health Worker Essential Duties and Responsibilities :

  • Connects with patients to build trust and rapport, to better understand patients' goals, and to help patients access behavioral health, medical, and social services. Helps guide and inform the team about the patient's goals and needs - so the team can focus on meeting the patient where they are at.
  • Completes a grant intake for new patients by meeting one-on-one reviewing social needs and entering the answers into the grant database. This will typically not be done on the first visit, but more likely on the 2nd or 3rd visit. The state will provide gift cards to patients to incentivize completion of this data collection.
  • During clinical sessions on the Mobile Health Unit (MHU) :

Provides situational awareness, and along with the other MHU providers, assesses scene safety.

  • Greets and registers patients.
  • Interacts and coordinates with patients waiting to be seen by the MHU in the area in which the MHU is parked.
  • Outside of clinical sessions :
  • Reaches out to individual patients who need recovery coach assistance via the phone, a pre-arranged visit at one of CHPs brick and mortar sites, or on occasion a home visit with other members of the team for emotional / peer support, guidance on accessing recovery and community support and services, and when time allows, accompaniment to important events or appointments.

  • Visits patients in the grant cohort who are hospitalized.
  • Competencies : To perform the job successfully, an individual should demonstrate the following competencies :

  • Passionate about helping people and working closely with people, especially those on their recovery journey or those who are struggling with routine care.
  • Excellent emotional intelligence, warmth, and communication skills
  • Professional, self-directed, energetic, innovative, and good at multi-tasking.
  • A positive flexible team player that can follow a system and protocol to achieve a common goal, comfortable with change.
  • Highly organized and well-developed oral and written communication skills.
  • Demonstrates sound judgment, decision-making, and problem-solving skills.
  • Able to maintain confidentiality with all aspects of information in accordance with practice, State and Federal regulations.
  • Advanced computer skills including Microsoft Office.
  • Familiarity with electronic medical records systems or other patient care documentation systems.
  • Familiarity with Athena and Meditech is a plus.
  • Ability to promote programs and services to the community.
  • Essential Skills and Qualifications : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Experience :

  • 2 years' experience in a community setting.
  • Education and Training :

  • Required :
  • High School Diploma or equivalency.

  • At least 2 years of direct experience in health / human services.
  • Preferred :
  • CHW Certificate.

  • Peer Recovery Coach Certificate.
  • Bachelor's Degree in a related field.
  • Associate degree with additional relevant experience.
  • At least 3-4 years of direct experience in health / human services would be considered in lieu of formal training.
  • Bilingual in Spanish is a plus.
  • We welcome applicants who bring lived experience with substance use in recovery, behavioral health concerns, carceral involvement, and / or military experience
  • License / Certification :

  • CHW Certificate and / or Peer Recovery Coach Certificate within 2 years (based upon access to training).
  • MA Driver's License with reliable transportation for travel to and from community sites, our brick-and-mortar clinics, and the mobile health unit.
  • Full-Time / Part-Time

    Full-Time

    Position

    BH Grant - Peer Recovery Coach / CHW

    Exempt / Non-Exempt

    Non-Exempt

    Location

    CHP Neighborhood Health Center

    EOE Statement

    We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

    This position is currently accepting applications.

    Salary : $28

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