What are the responsibilities and job description for the Patient Care Manager position at Community Healthcare of Texas?
POSITION SUMMARY
The Patient Care Manager (PCM) is responsible for clinical oversight of all direct patient care working through and with a variety of staff members demonstrating the philosophy, mission, and service standards of CHOT / Providence.
ESSENTIAL FUNCTIONS
- Oversee the admission process for new patients and conference with team hospice physician or CMO as needed for guidance
- Manage all direct patient care by assigning staff to patients, scheduling staff for maximum budgetary optimization including PTO and on-call, resolve patient care issues, visit patients as needed, coordinate interdisciplinary group
- Review patient medical diagnosis, prognosis, medication, procedures and clinical course
- Assist clinicians in establishing immediate and long-term therapeutic goals, in setting priorities, and in developing plan of care
- Attend case conference meetings with hospice personnel to facilitate coordination of care and discussion of interdisciplinary group involvement
- Assist in the screening and interviewing process of new employees and make recommendations for employment of individuals. Assist in the orientation of new employees
- Assist clinical Director and other supervisory hospice personnel in the planning, implementation, and evaluation of in-service and continuing education programs. Assist in the formulating, revising, implementing, and evaluating organization policies, procedures, goals and objectives, both short and long range
- Audit patient charts, respond appropriately to compliance issues and write compliance / QA reports
- Maintain compliance with all regulatory and accrediting agencies
- Actively participate in quality assessment performance improvement teams and activities
- Manage personnel through effective hiring, performance evaluation, coaching, staffing, scheduling and delegation
- Assist Sr. Director as needed
- Educate, counsel and orient staff to Agency policy / procedures
- Manage assigned patients equally, regardless of severity, contagious, or complexity of diagnosis
- Perform other duties and activities as delegated by the clinical Director
POSITION QUALIFICATIONS / REQUIREMENTS
COMPETENCY STATEMENT / EXPECTATIONS
PHYSICAL REQUIREMENTS :
While performing the duties of this job, the employee will be required to stand, walk, lift, carry, push, climb, pull, bend, twist, squat, reach and kneel, on a daily basis, for varying lengths of time according to each patient's need. Employee must be able to carry up to 25 pounds and lift up to 50 pounds.
Work Environment Requirements
While performing the duties of this job, the employee may work in various locations (homes, facilities, hospitals, Inpatient Units) and in various conditions with possible exposure to blood and bodily fluids and to infectious diseases. The job requires the ability to work a flexible schedule; ability to travel locally; PRN emergency call. While performing the duties of this job, there may be exposure to outside weather conditions when traveling between sites. Patients' home environments are variable regarding heat, noise, air circulation and conditioning, space, cleanliness, accessibility and all other environmental factors. Inpatient and skilled nursing facility environments are standardized. Office environment is in a controlled atmosphere building.
Benefits
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform essential functions.
