What are the responsibilities and job description for the Career Services Representative position at Community HigherEd?
Job Details
Description
JOB DESCRIPTION
Job Title: Career Services Representative
Job Summary: This position will assist with Career Services job placement program to meet students and
community needs by matching student abilities and experience with the employer’s requirements. Will
assist students with resume building and the interview process. The Career Services Representative will
assist students in finding permanent employment in their field, paying attention to the specific needs of each
employer, and assuring the student is prepared for the workplace. See Administrative duties below.
Duties & Responsibilities:
Assist with effective job placement program for students and graduates as measured by employee/
student satisfaction surveys
Be knowledgeable of campus programs and course offerings
Use social networks to listen to and address student concerns warmly and creatively
Build and maintain relationships with business and community leaders by a variety of means
including account visitations
Assist students to determine their qualifications and work history to determine appropriate placement
Match student knowledge and abilities with job requirements and refer qualified students to
employers for interviews
Provide a variety of general and technical information to students, staff, and the community
regarding job placement services
Collect, organize and analyze local and national employment information and trends
Assemble, interpret and organize statistical information from employers and students
Prepare comprehensive reports for management, ensuring accreditation compliance
Work in collaboration with Career Services Director to plan, coordinate, and organize job fairs and
workshops, in-services
Incorporate technology in all areas of job placement services
Develop strategies and carry out routine office duties to achieve efficiency and effectiveness in the
Career Services Department
Create an environment of Excellence in Customer Service toward students and employment sites
Participate in a minimum of two professional developments per year
Attend Career/Job Fair events
Attend graduation ceremonies
Other duties as assigned
Skills & Abilities:
Ability to build and foster relationships
Possess interviewing and resume building skills
Excellent customer service, time management, resourcefulness, and organizational skills
Strong presentation, public speaking, written and verbal communication skills
Ability to analyze data and think strategically
Ability to maintain confidentiality of information
Ability to work with a diverse student population
Ability to model the CARES philosophy and core values with courage, teamwork, perseverance, and
vision
Minimum Qualifications: Associates degree from an accredited institution preferred. Experience related to
job placement services, client relations, or recruiting desired. Must have a professional attitude, professional
appearance, strong communication skills, and be computer literate with proficiency in Google workspace
and Microsoft Office.
Effort and Commitment:
Displays a high level of effort and commitment to performing work; operates effectively within the
organizational structure; demonstrates trustworthiness and responsible behavior
Demonstrates eagerness to learn and assumes responsibility, seeks out and accepts increased
responsibility; displays a can do approach to work. Shows persistence and seeks alternative
solutions when obstacles arise
Works within the system in a resourceful manner to accomplish reasonable work goals; shows
flexibility in response to process change and adapts to and accommodates new methods and
procedures
Accepts direction and feedback from supervisor and follows through appropriately
Works when scheduled; begins and ends work as expected; calls in according to policy when
arriving late for work or when absent; observes provision of Fair Labor Standards Act; observes
policies on break and lunch periods; uses work time appropriately
Qualifications