Program Director

A full-time exempt position responsible for the management of all Bringing Veterans Home (BVH) Program initiatives within a defined geographic area to end homelessness in the region. Requires flexible hours that may include evenings and weekends and an ability to travel within the service delivery area.

• Manages the successful implementation and operation of program services including advocacy, housing, case management, and access to entitlement/benefits, employment, housing, health coordination and other benefits as may be required for homeless veterans and their families.
• Oversees referral, case assignments, service delivery, and discharge of veteran families.
• Ensures adherence to human resource policies including the completion of performance appraisals and planning, and assisting in employee performance improvement.
• Interviews and recommends new hires and promotions, provides employee training and orientation, and promotes employee development.
• Ensures compliance with Agency fiscal procedures and ensure accountability and operation within established budget.
• Monitors and assures compliance with the Agency’s Performance Management Plan.
• Attends and participates in Agency committees and work groups as assigned.
• Ensures compliance with Agency quality assurance and corporate compliance standards, stakeholder regulatory, accreditation standards and Community Hope’s program and policies. Participates in the organization’s Corporate Compliance Committee.
• Conducts random reviews and inspections of subcontractors, facilities and documentation.
• Ensures a safe, productive service environment for veterans and work environment for employees.
• Manages workflow and workload assignments and provides support, supervision and coaching to all program employees.
• Develops, coordinates, maintains and monitors relationships, contracts, Memorandums of Understanding, and Affiliation Agreements with subcontractors and other entities as required.
• Attends and participates in County, NJ State, and Federal planning committees and work groups.
• Assists with marketing and outreach of program.
• Assists in developing new programs and services.
• Proposes and writes policies and procedures to improve service delivery and program operations.
• Participates in the Agency strategic planning process and the achievement of Agency and Program goals.
• Assumes additional responsibilities as assigned by the Managing Director or Leadership team.

Qualifications:

• Master’s degree from accredited college or university in non-profit or human services management, mental health, substance abuse, or a related discipline.
• Minimum 3 years administrative experience in a human service or related setting.
• Knowledge of veterans’ issues, mental illness, addiction, and PTSD.
• NJ Licensure in a mental health or substance abuse discipline preferred.
• Strong management, organizational, writing, interpersonal, and communications skills.
• Valid NJ Driver’s License with a good driving record.
• Proficient in Windows and MS Office Suite.
• Demonstrates capacity to communicate effectively including strong verbal and written communications skills; customer service oriented, with ability to engage professionally with culturally and linguistically diverse staff and external stakeholders.

VEVRAA Federal Contractor. Request Priority Protected Veteran Referral. EOE Minorities/Females/Protected Veterans/Disabled Contact.

~We encourage people of all backgrounds and identities to apply including Native American, people of color, women, LGBTQ , people of all abilities, veterans and veteran spouses.~