Nurse Director - ED & ICU

Job Summary :

The Nursing Director is a dynamic and experienced leader that focuses on delivering high-quality patient care and managing the clinical and administrative aspects of a nursing unit. With 24-hour responsibility in developing, implementing, and maintaining staffing plans, performance improvement initiatives, and quality assurance measures. Oversees the education and development of staff, ensures compliance with regulatory requirements, and manages the unit's budget. Actively and consistently contributes to department operations and communications, behaves in a manner consistent with the mission, vision, and values of Pipeline Health, upholding standards of AIDET (Acknowledge, Introduce, Duration, Explanation, Thank you) patient communication.

Essential Functions :

• Maintain staffing compliance within regulatory requirements and budget considerations.
• Maintain department performance improvement and quality plans.
• Develop, implement, and maintain a customer service improvement plan for employees, patients, visitors, and physicians.
• Assess educational and skill needs for staff in responsibility and develop and implement a plan to meet those needs.
• Effectively manage financial and human resources within the area(s) of responsibility and in collaboration with other hospital departments, providing direction, and setting expectations consistent with the goals of the organization.
• Maintain current competencies and updated knowledge in the specific area of practice.
• Effectively manage financial resources within the area(s) of responsibility, including labor management, productivity, supplies, and other resources.
• Ensure optimal provision of services through sound personnel management.
• Demonstrate leadership skills, including the ability to plan, prioritize, organize, analyze, and execute multiple tasks in collaboration with other hospital departments, providing direction, and setting expectations consistent with the goals of the organization.
• Possess effective written and verbal communication skills, including the ability to communicate with various individuals both inside and outside the organization and to understand and create reports, presentations, and proposals.
• Possess strong leadership skills, including the willingness to pursue roles with increasing levels of accountability, coaching, teaching, inspiring, forging alliances, and collaborating to negotiate resolution to issues.
• Possess the ability to work in stressful situations.
• Uses clear, concise, professional communication with coworkers, patients, all customers internal and external.
• Uses AIDET in interactions with patients and family members. Utilizes white boards for patient communication.
• Collaborates across disciplines to assist in coordination of patient care, including but not limited to patient transfer, discharge, referrals, and spiritual / psychosocial support needs.
• Acts with a sense of urgency when performing tasks.
• Basic unit / department maintenance such as keeping files, drawers, cabinets free from unnecessary clutter.
• Reports on any equipment and or environmental issues for repair.
• Abides by HIPAA (Health Insurance Portability and Accountability Act) regulations.
• Utilizes SBAR (Situation, Background, Assessment, Recommendation) when communicating with oncoming shift, physician communication and giving report to ancillary or other nursing services.
• Speaks up to stop the line and escalates potential safety events if necessary.
• Completes and attends monthly training assigned.
• May float to other areas of the hospital as needed.
• Other duties as assigned.

Behavioral Standards :

Communication / Knowledge :

Collaboration / Teamwork :

Qualifications / Experience :

INDCHHP