Scheduler II, Full-Time

Responsibilities:

Team: Lead a team of Scheduler I’s by foster a positive and collaborative work environment, promoting teamwork, communication, and mutual support among staff members. As a Scheduler II you are responsible for training, mentoring, and performance evaluation. Ensure the team meets productivity and quality standards.

Scheduling Management: Oversee the scheduling process for patient appointments, procedures, surgeries, and other medical services, ensuring optimal utilization of resources and efficient patient flow. Monitor scheduling activities to ensure accuracy, timeliness, and compliance with organizational policies and regulatory requirements. Address scheduling conflicts, discrepancies, and challenges in a proactive and timely manner, working closely with healthcare professionals and departmental managers to resolve issues.

Communication: Facilitate effective communication within the team and with healthcare providers, patients, and insurance companies. Address and resolve issues, questions, or concerns related to Scheduling.

Training and Development: Provide ongoing training and support to team members, ensuring they have the knowledge and skills required for their roles. Stay informed about changes in regulations and insurance policies and share this information with the team.

Documentation and Reporting: Maintain accurate records of Scheduling requests and outcomes. Generate reports to track performance metrics and compliance.

Compliance: Ensure that the team adheres to all relevant healthcare regulations and maintains the highest level of accuracy and confidentiality in their work.

Problem Solving: Assist in resolving complex cases, denials, or escalated issues that may require a higher level of expertise.

Policy Development: Collaborate with senior management to develop and update Scheduling policies and procedures in alignment with industry best practices.

Requirements:

• Associates degree in a healthcare-related field preferred or equivalent education and experience
• (2-3) years experience as a Scheduling specialist preferred.
• Strong knowledge of healthcare regulations and insurance policies.
• Excellent communication, leadership, and interpersonal skills.
• Attention to detail and the ability to maintain accuracy in a fast-paced environment.
• Proficiency with relevant software and tools used in the Scheduling process.

Compensation:

• $21.00 - $24.15 per hour, depending on education and experience.
• Discretionary bonuses, relocation expenses, merit increase, market adjustments, recognition bonuses, and other forms of discretionary compensation may be available.

Benefits:

• Medical, dental, vision insurance
• Life Insurance
• Free Parking
• Paid time off
• Education assistance
• 403(b) with employer matching
• Wellness Program
• Additional benefits based on employment status

Additional Information:

• Relocation: Must relocate to Grand Junction, CO 81505 before starting work.
• Work Location: In-person/onsite

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Education

• Associates or better

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)