What are the responsibilities and job description for the Workforce Coordinator - Community Bridge position at Community Human Services?
Community Bridge
Workforce Coordinator
Job Classification:
Exempt Salary: $45,000 Hours: Mon-Fri 8a-4pPosition Overview
The Community Bridge Workforce Coordinator advances the Mission and Values of Community Human Services (CHS) by building, fostering, and inspiring excellence in the Agency’s ability to:- Serve as the leading resource for homeless support, workforce and employment information, and best practices and protocols in Southwestern PA for the persons served
- Maintain a comprehensive and up to date list of employment opportunities and training programs available
- Perform resume building and review and professional development training with participants
- Network with employers and training programs for potential employment opportunities through events, association meetings, cold calls and other appropriate communication methods
- Provide exceptional and compassionate social support services through workforce and employment education
- Integrate the voice of participants with program quality initiatives and services
- Collaborate with and act as a resource for employers, providers and other organizations serving participants
- Embrace and exhibit the highest ethical standards
- Build an environment which is safe, confidential, and welcoming
- Eliminate the devastating impact of stigma through cultural awareness and advocacy
The Community Bridge Workforce Coordinator embodies and represents CHS guiding principles to multiple audiences, consumers, and constituents.
Key Responsibilities
- Support the planning, execution, and oversight of workforce and employment resources and programming related to the Bridge Housing Program
- Collaborates with Bridge Housing Program team members to assist participants in accomplishing goals and identifying barriers outlined in an Individualized Service Plan.
- Coordinates employment leads with participants and their Bridge Housing Program team members from verified employment contacts
- Engages with local employers to promote positive community connections and increase gainful employment opportunities for participants
- Communicates with the program manager, as well as with service providers, regulating agencies, consultants, etc. as assigned by the program manager.
- Supports program compliance with laws/regulations from licensing or monitoring bodies.
- Generate reports for monitoring/invoicing, including all billing requirements
- Tracks data within multiple systems and partner service programs as assigned by the program manager.
- Develop a professional and therapeutic relationship with participants of the program while maintaining and modeling appropriate personal boundaries.
Organizational Expectations
- Seek out up-to-date information about CHS’ programs and services, as well as relevant local, regional, and national statistics that will inform and support our mission.
- Improve job knowledge by remaining aware of new regulations and best practices; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
- Embrace and exemplify organizational standards and guiding principles for processes, protocols, and utilization.
- Commit to CHS’ promise to sustain and extend diversity, equity, and inclusion.
- Contribute to efforts which build and reinforce CHS’ distinctive, effective, and ethical practices.
Knowledge Skills and Abilities
Through a combination of experience and education, the Community Bridge Workforce Coordinator will have:- Excellent communication and interpersonal skills.
- Exceptional customer service communication.
- Cultural competence, being able to work effectively with all backgrounds.
- Experience and ability to de-escalate mental and behavioral health crisis situations
- Strong organizational, phone and computer skills.
- A working knowledge of the social service system through life or job-related experience.
- A willingness to work both independently and collaboratively.
- Strong ability to navigate the Internet to familiarize and access various resources.
- Ability to work and travel independently.
Applicants are required to have at least 3 years of supervisory experience in a social service organization. Act 34 Criminal, Act 33, Child Abuse, and FBI Criminal clearances.
Position Physical Demands
The Community Bridge Workforce Coordinator will be called upon to engage in physical activity related to general office work, including the capacity to lift to 15lbs and stand or sit for extended periods. Also, the ability to walk up and down steps and physical activity related to cooking, cleaning, and general household maintenance.*This job description is not intended to be all-inclusive. It is not an employment contract. Our company reserves the right to modify job duties or job descriptions at any time.
Salary : $45,000
