What are the responsibilities and job description for the Certified Medical Assistant - Care Manager position at Community Infusion Solutions?
Job Details
Who We Are and What We Do
At Community Infusion Solutions, we are passionate advocates for rural health who aim to increase hospital revenue, increase patient access to care, and establish a sustainable outpatient IV infusion service line that drives brand recognition and increases a hospitals ROI. Our desire is to help hospitals develop a program that provides the best service to our clients while being focused on the bottom line, the patients, and the communities we serve. CIS evaluates infusion services to optimize revenue and charge capture opportunities, providing additional value to rural hospitals nationwide.
Position Overview
Care Managers play an integral role in maintaining relationships with staff, nurses, pharmacists, referring physician offices, and our patients. The Care Manager serves as a single point of contact in managing and coordinating needs for outpatient IV infusion services in communities across the country. The Care Managers primary role is to serve as a patient advocate to ensure patients referred for services relating to IV infusion therapy are treated in a timely manner, while maintaining compliance with established standards of operation.
Duties and Responsibilities
- Patient scheduling
- Patient follow-up
- QA for required referral information
- QA for nursing documentation
- Pharmacy coordination for patient IV medications
- Managing phone lines and communications with clients, patients, and referral sources
- Patient financial arrangements for copays, deductibles, and coinsurance
- Assist patients in enrolling in eligible patient assistance programs
- Completing patient satisfaction surveys
- Rotate on-call duties as assigned
- Ensuring following days appointments have been verified and confirmed for attendance
- Managing the referral fax line new referrals and pertinent documentation
- Perform all other job-related duties as assigned
Qualifications
- High School Diploma, or equivalent
- Bachelor’s Degree in Social Work/LVNs (preferred) or
- Current Pharmacy Technician or Medical Assistant Certification (required)
- 3-5 years of experience in IV therapy and oncology medications (preferred)
- Knowledge of medical insurance
- Excellent communication skills
- Three week in-person training in downtown Dallas is a requirement for this position. Any candidate(s) MUST have reliable transportation and be willing to commute during the duration of training, ride an elevator or climb the stairs to the 24th floor of a high rise building, and be interested in learning something new.
- This is a virtual position, candidate(s) MUST be able to abide by HIPAA guidelines and have a private work space away from the public eye and/or ear to accept patient phone calls.
- Candidate(s) MUST have high speed internet prior to accepting any offer.
Benefits
- PTO will accrue from day one
- Paid Holidays
- Medical, Dental, Vision offered
- Life Insurance offered
- 401K with company match offered
Salary : $18 - $20
