Residential Director- Pennsylvania Program and Services

Description

The Residential Director Pennsylvania Programs oversees the implementation and advancement of Community Interactions Inc’s Mission throughout the Commonwealth of Pennsylvania through development and application of policies and procedures that ensure appropriate and compliant delivery of high-quality services and supports. The Residential Director ensures the effective and efficient management of CIs Residential and Life Sharing Services Programs, with particular focus on the quality and effectiveness of services provided to supported individuals and their families. The Residential Director oversees the monitoring and management of issues regarding Quality Assurance, regulatory compliance, efficiencies of operation, effective use of technology, the maintenance of licensure and staff schedules throughout Pennsylvania. The position supports budget development, new admissions and opening new programs and services. The position continuously monitors and evaluates the services and supports to our consumers.

The incumbent is accountable to the Managing Director of Programs and Services for:

• Daily operations and compliance with state licensing and reporting standards;
• Ongoing monitoring and evaluation of services and supports;
• Assessing operational issues and developing comprehensive solutions to maintain high-quality programs;
• Identifying and recommending appropriate grant and funding opportunities;
• Developing, implementing, supervising and coordinating all office procedures, programs and services
• Recommending sound personnel practices in employee hiring, evaluations, performance management, and terminations;
• Partnering with Human Resources to address personnel and performance issues;
• Instituting and maintaining appropriate management, financial and personnel controls, including practices to monitor and evaluate the use of overtime and block pay;
• Preparing required statistical, financial and service reports as needed;
• Overtime reduction and operational efficiencies throughout our programs;
• Interfacing with local, state and governmental agencies;
• Participation in developing long and short-term department goals, objectives, and systems;
• Division cooperation and compliance with audits, inspections, and investigations;
• The satisfaction of supported Individuals, their families, as well as that of licensing entities, funders, and other stakeholders.

As this position is a key member of the Leadership Team and will provide oversight for assigned programs that are critical to the success of the Agency Mission, the ability to work collaboratively is essential. 

CI offers these positions the opportunity to work a hybrid remote/in person schedule and comes with full benefits.  Benefits include PTO Accrual, participation in the 401K Plan based on the number of annual hours worked, Professional Development, annual increases (as approved) and full participation in all Employee Reward and Incentive Programs.  All New Hires are required to successfully complete pre-employment screening, including criminal background check*, review of driving history, physical, TB Screening, and pre-employment drug testing.

Interested candidates in this or other positions can apply online for employment opportunities.  To review and apply for this or any of our open positions log onto www.ciinc.org/careers.  Click on Join Our Team.  Scroll down the page and Click Here To Apply. 

Questions for the CI Recruitment Team, please forward an e-mail to the department at recruit@ciinc.org.   CI is a great place to work where we respect and value both our employees and the Individuals that we support. 

Community Interactions, Inc. celebrated a half century of providing support to Individuals with neurodivergent, physical and behavioral health challenges.  We offer a competitive salary, a comprehensive benefits package including generous Health, Employee Assistance, 401(k) and PTO Plans.  If you are seeking the opportunity to work as a team, make a difference in the lives of others and an organization that offers the opportunity for advancement, who value their staff and the individuals and celebrate their accomplishments, then Community Interactions, Inc. is the perfect opportunity for you. 

Why Not Consider Joining Our Team!

We are an Equal Opportunity Employer and comply with the Drug Free Workplace Act

We practice CDC / Pandemic Guidelines and provide state of the art Personal Protective Equipment for both our staff and Individuals.

*A criminal record will not prohibit employment.

Qualifications

Minimum Qualifications: 

• Bachelor’s Degree in related field such as Human Services, Special Education, Psychology, Public Health, or Social Work. Master’s Degree in one of these areas is preferred;
• No less than 5 years working with adult populations with Developmental/Intellectual Disabilities. Experience in Behavioral Health is desirable;
• No less than 5 years of demonstrable experience in progressive Leadership/Management Role(s);
• Experience managing licensed programs required. Familiarity with ODP regulations, especially 6100/6400/6500 Regulations, preferred.
• Experience with IDD Programs (under the Office of Developmental Programs) a plus;
• Valid driver’s license, with safe driving record and minimum of 3 years verifiable driving history as dictated by our insurance carrier;
• Understanding and commitment to community-based supports for persons with IDD;
• Proficient with Microsoft Office;
• Excellent Interpersonal and communication skills; excellent time management;
• Ability to meet the essential functions of the position, with or without reasonable accommodation;
• Ability to manage and interface with staff at multiple levels to complete projects and efficiently execute duties.  The position also requires the ability to manage staff and residential programs throughout Pennsylvania – Southeast and Central PA;
• Strong analytical and financial skills to reduce overtime and manage budgets throughout multiple residential programs.

This position may be eligible to participate in a hybrid (partial tele-work) model upon approval by the Managing Director. A minimum in-office presence is required. Incumbent may be required to perform scheduled on-call duties during off-hours. All employees of Community Interactions, Inc. are required to successfully complete pre-employment physicals, including drug testing, as well as Nationwide and local criminal background checks as dictated by licensing bodies, regulations and/or our insurance carrier. A criminal record will not necessarily disqualify a candidate.