What are the responsibilities and job description for the Operations and Analytics Manager position at Community Living Campaign?
Since 2007, the Community Living Campaign (CLC) has been charting a new path for what it means to age in community in San Francisco. CLC’s mission is to ensure older adults and adults with disabilities can age and thrive in their own homes and neighborhoods.
CLC organizes free community-based activities and programs like computer classes, healthy aging workshops, senior exercise groups, grocery deliveries, and job placements. These provide important practical support and empower neighbors to advocate for themselves and others. But more importantly, they create opportunities for folks to cultivate the supportive connections and friendships they need to age well at home.
We also bring together neighbors, community organizations, academics, businesses, and City agencies to organize and advocate around issues that are too big for any of us to solve alone. Our two most recent initiatives are the SF Tech Council and the Dignity Fund Coalition. Together, we can create an inclusive San Francisco where people of all ages and abilities can truly live in community – with all of the rich relationships and opportunities that define a good life.
Responsibilities
Operations
- Identify and recommend ways to improve program performance through automation, tooling, rule, process, or policy changes
- Manage the process and stakeholders through ideation, implementation, and continued improvements to technologies and procedures
- Develop the change management and engagement activities that influence, educate and persuade key stakeholders on the need for improvements
- Facilitate, refine and organize documentation of policies and procedures to ensure consistency with quality standards, contract regulations, and overall goals of CLC
- Manage Operations staff members who support CLC with data entry
- Develop team members to build their technical and communication skills
- Model and reinforce leadership / ethical behavior in self and others
Analytics
Database
Desired Skills and Knowledge
Location
This role can be in person or up to 100% Remote / Work From Home. The person must reside in California, be available to attend meetings during San Francisco business hours, and be legally able to work in the United States.
Compensation
This is a part time, hourly position for an average of 20 hours per week. The pay range is $30.00 - $33.75 / hour. Hourly wage is commensurate with experience and within the pay scale for the organization. Benefits include paid leave, health and dental insurance, and an annual contribution to retirement.
Applications
Community Living Campaign is an equal-opportunity employer. We are committed to creating a diverse and inclusive workforce that is representative, at all job levels, of the neighborhoods in which we work. Older adults, people with disabilities, Black and other people of color, LGBTQ , and other candidates who contribute to this diversity are strongly encouraged to apply. To be considered, please submit your resume and cover letter expressing your interest and appropriate fit for this new role. Applicants should submit materials to : jobs@sfcommunityliving.org.
Salary : $30 - $34
