What are the responsibilities and job description for the Assistant Community Manager position at Community Management Professionals, Inc?
Are you organized, detail oriented, and ready to play a key role in the success of a dynamic property management company? Join Associa as an Assistant Community Manager and contribute to the efficient operations of our team. We are seeking a dedicated individual to provide essential community support to our property management team at one of our beautiful communities in Kissimmee, FL.
What We Offer?
Associa offers a competitive benefits package to our full-time employees including medical, dental, and vision insurance, 401k, disability insurance, and support with wellness and development initiatives and more. We have been designated “Great Place to Work” for six consecutive years and many of our locations are awarded as “Best and Brightest”.
How Our Employees Make an Impact:
Our Administrative Assistants are the heart of our property management operations, making a significant impact through:
The Assistant Community Manager is responsible for providing clerical and administrative support to the Community Manager(s). The Assistant Community Manager is the liaison to the Community Manager(s) and homeowners primarily, but will also occasionally interact with vendors, board members and committee members, as well as staff at the Associa Client Shared Service Center (CSSC) and within the branch office.
Job Duties and Responsibilities
Duties include but are not limited to:
- Field and respond promptly to homeowner inquiries via phone, e-mail, work order, letter, and/or in person.
- Interact with vendors and assist with addressing emergency requests as necessary
- Update notes within homeowner accounts in C3 of conversations/correspondence with homeowner.
- Assist in preparing agendas, update management reports, and compile documents and copies for Board meeting packages.
- Prepare newsletters, flyers, and other various documents to inform homeowners of maintenance service or projects, activities, meetings, etc.
- Assist in preparing annual disclosure packages, annual meeting notifications, and annual financial statement packages for all homeowners and arrange bulk mailing of same within the time frames set by state statute or governing documents.
- Assist Community Manager in monitoring client delinquency rates and collections process for account portfolio.
- Maintain property files and unit files.
- Assist with processing new homeowner welcome packets.
- Assist with issuing of key fobs, pool passes and processing access keys.
- Assist Community Manager with ARB (Architectural Review Board) application processing and perform on-site community inspections as necessary.
- Assist Community Manager with requests for proposals, repair quotes, insurance notifications.
- Assist Community Manager with update of property fact sheets in C3.
- Assist Community Manager in preparing homeowner CC&R violation letter and communicate results of hearings to homeowners within the time frames set by state statues or governing documents as needed.
- Assist homeowners with Associa corporate programs (website, portals, etc.) including client enrollment.
- Participate in Associa training including Associa University webinars, etc.
- While the list above is an extensive list of job responsibilities, it is expected that the individual in this position is hands on and flexible in performing, assisting, and/or supervising any necessary task that is requested by our client and/or the management agent.
- Other duties as assigned.
Job Type: Full-time
Pay: $25.00 - $27.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Evenings as needed
- Monday to Friday
Ability to Commute:
- Kissimmee, FL 34747 (Required)
Work Location: In person
Salary : $25 - $27
