What are the responsibilities and job description for the Patient Access Representative, Business Office (0325) position at Community Memorial Hospital - Cloquet?
CMH Overview
Community Memorial Hospital (CMH), a designated Critical Access hospital, is more than just a hospital. It’s an independent healthcare campus that provides access to high quality primary and specialty care for Carlton County and beyond.
Since 1958, CMH has provided exceptional care to our neighbors throughout Carlton County and beyond. Our team of over 400 staff and healthcare providers are guided by our mission & vision:
MISSION: Your Neighbors Caring for You
VISION: Community Memorial Hospital is the local health system of choice for quality health care, ensuring local access in collaboration with our local and regional partners.
CMH is pleased to offer the following benefits to all regular full and part-time employees working a .5 FTE (20 hours/week) or above. Employees become eligible for all benefits on the first day of the month following their date of hire. Benefits include medical insurance, flexible spending accounts, retirement plans, short-term and long-term disability, life insurance, paid personal time off (includes vacation, sick time and holidays), funeral leave, fitness reimbursement plan, employee assistance plan, employee illness bank, and christmas club.
CMH is an Equal Employment Opportunity employer.
Job Summary: The Patient Access Representative is often the first point of contact for our patients and therefore must represent Community Memorial Hospital with the highest standard of customer service, compassion and perform all duties in a manner consistent with our mission, values and CMH service standards. The Patient Access Representative facilitates components of the patients’ entrance into the CMH facility which includes registration, benefit verification and point of service collections. The Patient Access Representative is responsible for ensuring that the most accurate patient data is obtained and populated into the patient record. This worker has an exceptional attention to detail and maintains knowledge and competence with insurance carriers, Medicare guidelines as well as federal, state and accreditation agencies.
Requirements: Requires knowledge of routine hospital procedures and medical terminology. Must have the ability to handle multiple tasks simultaneously with tactful, courteous customer relations; handle cash transactions; ability and working knowledge of typing skills, calculator, adding machine, switchboard, and general business office skills. Computer word processing course or experience required. One (1) year of business office experience preferred. Must demonstrate problem solving in routine and emergency situations; have basic mathematical comprehension to perform cash transactions; ability to establish and maintain positive working relationships with patients, physicians, hospital staff and insurance companies.
Wage: Depending on your work experience, you could earn a wage from $17.48 to $22.86 per hour.
Department: Business Office
Status: Regular Part-time; Non-exempt
Number of Hours: 64 - 80 hours/ 2 weeks
FTE: .8 - 1.0
Contract: UFCW
Posting #: BO-PAR-00325
Job Type: Part-time
Pay: $17.48 - $22.86 per hour
Benefits:
- 403(b)
- Dental insurance
- Disability insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Free parking
- Health insurance
- Health savings account
- Life insurance
- Paid sick time
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
Work Location: In person
Salary : $17 - $23
