What are the responsibilities and job description for the HIM/ROI Clerk position at Community Memorial Hospital?
Duties and Responsibilities:
- Processes incoming requests for release of medical record information in a timely manner and consistently verifies validity of request and authorization.
- Properly receives, sorts and logs departmental mail on a daily basis. Consistently ensures all correspondence is stamped with the proper received date.
- Diligently reviews requests for proper authorization, expired releases, correlation on dates of service.
- Competently reviews medical record for identification of specific protected information (including HIV related information and substance abuse documentation).
- Proactively handles the receipt and distribution of subpoenas. Accurately validates the patient, dates of service, and overall appropriateness of the subpoena.
- Promptly print or fax information from the Lifetime Clinical Record and/or MPF and follows through to completion in an organized fashion.
- Effectively coordinates and assists HIM Team Lead with various projects performed on a daily, weekly, and monthly basis. These may include retrieval of payment for over-due invoices, removal and cancellation in the ROI tracking system requests without response to pre-payments, and burning CD 's for third party payers.
- Courteously assists customers with the functionality of the patient portal (MyHealthChart). Proactively troubleshoots to resolve issues and reset passwords or initiates new access/key codes, as necessary.
- Competently preps, scans, and indexes chart’s within DCS and MPF. Proactively assists with the analysis of records and coverage on DNFB, as assigned.
- Consistently maintains the highest level of confidentiality with all departmental information.
- Retrieves medical records for outpatient services which include, but are not limited to, Community Memorial Hospital Family Health Centers.
- Assumes other duties as assigned by department leadership
Job Requirements:
- High School Diploma or equivalent
- Two (2) or more years of experience in an HIM environment
- Certification from an Accredited HIM program (preferred)
- RHIT/RHIA (eligibility in progress) If eligible, certification must be established within one (1) year of graduating from the respective program
Education
Required- High School or better
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
