What are the responsibilities and job description for the Receptionist - Morrisville Family Health Center position at Community Memorial Hospital?
Operational/Procedural Responsibilities:
- Oversees waiting area, coordinate patient movement, reports problems or irregularities.
- Receive Patients Greets customers in polite, prompt, helpful manner. Provides any necessary instructions/directions.
- Informs appropriate department/person of person's arrival.
- Perform outpatient registration duties. Complete outpatient registrations in an efficient and courteous manner by accurately capturing and entering information.
- Perform scheduling activities: Schedules follow-up appointments. Records any additions or cancellations to the provider appointment system. Enter add-ons, no-shows, and cancellations in scheduling system to accurately reflect patient appointment status.
- Prepares medical records for provider staff use.
- Reconciles charge capture sheet and patient visits schedule to assure that a charge capture sheet has been processed for each visit.
- Performs other duties as assigned.
- Answers telephones. Takes accurate messages and provides message to nurse or provider.
- Provides coverage to other clinics as the need arises.
- Attends meetings as required.
- Assembles patient's charts for next day visit. Updates profile on all patients
- Schedules physician referrals, outpatient appointments and admissions as requested.
- Participates in the Daily huddle where the days schedule will be reviewed, and follow-up tasks will be assigned. No shows and same day cancellations from previous business day will be discussed and follow-ups will be assigned.
Education
Required- High School or better
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
