Unit Secretary/ED Tech

Unit Secretary:

• Communication: Serves as a central point of contact for ER Providers, staff, patients, and answering phone calls and relaying messages. Manages unit emails including printing, posting or communicating requests as directed.
• Transfer and Transportation: Assists the Provider and nursing staff with transfer phone calls as directed including contacting transfer center/bed management, assisting with checklist and assisting in EMS transfer arrangements.
• Administrative support: requests patient health information as directed; maintains patient physical chart and including lab results, radiology and other. Assists with discharge and transfer paperwork including printing educational materials, forms and admission/discharge folders. Maintains documentation packets, prints downtime forms.
• Scheduling/coordination procures patient appointments per provider request.
• Quality and safety: Collect data as directed by charge RN/Director of Inpatient Nursing. Performs designated inventory and outdate verifications of designated medical supply systems.
• Assists with patient care as directed by CRN/staff: Directs patients and visitors to appropriate rooms; delivers personal items, provide support to nursing and medical staff as needed including transport, stocking supplies and responding to patient inquiries. May function as 1:1 sitter as needed
• Maintaining confidentiality handles sensitive information with discretion adhering to privacy regulations such as HIPAA.
• Problem Solving: assists in maintaining workflow to promote patient satisfaction.
• All other duties within scope of practice.

ED Technician:

• Patient registration
• Obtain consent forms (e-script, RHIO, portal and treatments)
• Assists Physicians and Nurses as required
• Placement of patient in room and gowned as needed
• Weigh all patients in route to the treatment room
• Clean stretchers/pick up treatment area after patients are discharged
• Take and record vital signs in EMR:
• Collect specimens within scope and deliver to lab PRN.
• Stocking rooms, IV trays, lab supplies, gloves, bathrooms, oxygen supplies
• Patient care including toileting patients, baths, and ambulation
• EKGs including assisting with outpatient EKGs prn
• Answer telephones and call bells
• Perform 1:1 sitter duty as assigned for suicidal, confused or intoxicated patients
• Order supplies according inventory lists and put them away when they arrive
• Perform purposeful hourly rounding to facilitate fall prevention
• Promote comfort measures like warm environment and privacy by closing doors/curtains.
• Report all concerns about a patient to the nurse or provider in charge of patient

Experience

• Nursing Assistant or MOA

Education

• High School or better

Licenses & Certifications

• BLS

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)