Transitional Coordinator - full-time - 1st shift - Mon-Fri

Why CMHA?

Community Mental Health Affiliates, Inc. (CMHA) is a private non-profit treatment provider headquartered in New Britain, with seven locations throughout the city and in Waterbury. We partner with clients and the community to promote recovery from mental illness and substance use, treating more than 7,500 adults and children each year. CMHA is Connecticut’s first fully Joint Commission accredited Behavioral Health Home and is a SAMHSA Certified Community Behavioral Health Clinic (CCBHC). Visit cmhacc.org to learn more.

Internal mobility and career pathing is a focus at CMHA with many employees growing from individual contributors to leaders.

CMHA is looking to hire a Transitional Coordinator for CMHA.. This position will be located at 233 Main Street, New Britain, CT.

Compensation Range: The salary range for this position starts at $24.00 per hour.

Compensation for each position is determined not only by years of relevant experience, education, and skills, but also by maintaining internal pay equity. CMHA also takes into consideration our benefits and paid time off package to provide a well-rounded and competitive approach to the applicant’s overall compensation.

Position Summary: The Transitional Coordinator provides hospital-to-community transition services, including behavioral health services provided by CMHA, to patients enrolled in the Behavioral Health Home and other programming within the organization within identified best practice timeframes. Maintains positive working relationships with hospital inpatient units and emergency departments to develop and maintain systems to notify CMHA of agency client admissions and pending discharges. Engages individuals and their families in discharge planning and ensures patient discharge needs are met.

• Provides hospital-to-community transition services, including behavioral health services provided by CMHA, to patients enrolled in the agency’s Behavioral Health Home Program and other agency programming within timeframes specified by contract.
• Maintains good working relationships with hospital inpatient units and emergency departments to develop and maintain systems, including HIT/technology related systems, to notify CMHA of agency client admissions and pending discharges.
• Engages clients upon admission to the hospital and visits regularly to assist with discharge planning.
• Engages clients and their families in discharge planning and by providing needed resources and tools to ensure a smooth transition to community services.
• Upon discharge, ensures scheduling of follow up appointments, medication reconciliation, schedules transportation and coordinates other needed services.
• Responsible for coordination of admission and discharge records requested from agency and from area hospitals following inpatient hospital stays and/or emergency department visits.
• Responsible for tracking hospital admissions and discharges within the EMR and for scheduling appointments for clients through coordination with front desk and program area leaders.
• Obtain weekly status on clients in the hospital and prepare reports for weekly clinical oversight meeting.
• Monitors pending discharges on a weekly basis for clinicians/medical staff to alert staff that clients need to receive follow up.
• Ensure that clients receive all necessary services upon discharge.
• Develop new relationships with hospitals CMHA does not have a working relationship with to ensure our clients are being transitioned successfully to community.
• Assess and complete screening for clients in our LMHA region that need referral to the larger state hospital system, and develop working relationship with state hospital admission unit.
• Attend Community Care Team Meetings (CCT) with the local hospitals being an active member representing the agency.
• All other duties as assigned.
  
  

Requirements

• Valid DMV License
• Bachelor’s Degree in Social Work or related field required; Master’s Degree preferred.
• Working toward degree that is a clinical license eligible (LMSW, LPCA, LCSW, LMFT, LPC) .
• 3-5 experience in behavioral health field.
• 5 years of experience in providing case management/transition services to clients with serious mental illness (SMI); knowledge of psychiatric illness and substance abuse.
• Intermediate experience with Microsoft Office products including Word and Outlook.
  
  

Preferred Qualifications

• Experience in an Electronic Medical Record (EMR) system
  
  

Benefits

We care about our employees by offering benefits that strike a harmonious work-life balance. We also care about your future. CMHA offers:

• Medical, Dental, and Vision Insurance packages.
• 403(b)-retirement savings plan with CMHA matching starting after 1 year of service.
• 11 observed holidays.
• 3 Wellbeing days off on a Friday throughout the year to extend a long weekend.
• 2 CHMA/Personal days to use throughout the calendar year.
• 24 days of PTO that increases with years of service.
• Paid agency closure between Christmas and New Year’s (except 24/7 programs)*must be approved annually.
• Company paid Life Insurance and Long Term Disability.
• A comprehensive Employee Assistance Program (EAP) that offers counseling, coaching, and wellness resources for staff as well as members of their household.
• Higher education tuition discounts at participating schools through the Alliance’s academic partnerships.
• Free ongoing professional development opportunities and continuous access to Continuing Education Units (CEUs), featuring comprehensive training in Evidence-Based Practices, such as EMDR, DBT, and CBT.
• Employee discounts for shopping, the New Britain YMCA, travel, and entertainment.
• Free employee subscriptions to the calm app.
• Annual Company Picnic.
• CMHA-sponsored Loan Reimbursement Program and Scholarship Program.
• Free Student Loan Wellness for eligible employees and their family members access to:
• Student loan consolidation and refinancing.
• Loan payoff projection dashboard.
• Coaching and support via chat, email, and phone.
• College cost calculator.
• College financial planning.
• 3 NHSC-approved sites for federal student loan repayment.
• Public Service Loan Forgiveness (PSLF) Enhancement for eligible employees access to:
• Automated Public Service Loan Forgiveness (PSLF) form management for past and present employers.
• Automated reminders for annual (PSLF) recertifications to help you stay on track.
• Resources and ongoing communications that make PSLF understandable.
• The opportunity to receive the national average of $72,000.00 in forgiveness.
  

Community Mental Health Affiliates is an Equal Opportunity Employer except in the case of a bon fide occupation qualification or as otherwise permitted or required by law, does not discriminate of the basis of race, color, age, disability, sec, childbirth (including pregnancy) or related medical condition including by not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familiar status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

Any individual needing assistance in completing an online application should contact CMHA's Human Resources Department at Careers@cmhacc.org .