What are the responsibilities and job description for the Employee Relations Specialist position at Community Options, Inc.?
Community Options, Inc., is a national non-profit agency providing services to individuals with disabilities in 12 states.
We are currently seeking a Full-Time Employee Relations Specialist in Princeton, NJ. The Employee Relations Specialist is responsible for managing complex employee relations cases, including investigating allegations of misconduct, policy violations, harassment, and other workplace issues. This role requires a deep understanding of employment law, exceptional investigative skills, and the ability to handle sensitive situations with professionalism, confidentiality, and impartiality.
* Please note: the schedule for this position is 10AM-6PM
Responsibilities
Complaint Intake and Resolution
- Receive and manage complaints from various sources, ensuring prompt and appropriate response.
- Triage and prioritize cases based on severity, complexity, and organizational impact.
- Partner with Sr. Employee Relations Specialist and HR leadership to develop and implement appropriate resolutions, including corrective actions and policy updates.
Investigations Management
- Conduct thorough investigations into complex employee relations issues, including allegations of harassment, discrimination, retaliation, workplace misconduct, and policy violations.
- Define the scope and objectives of each investigation, developing an effective plan to gather and analyze relevant information.
- Interview complainants, respondents, and witnesses, ensuring a fair and unbiased process.
- Review and analyze evidence, including documents, communications, and other materials, to support findings.
- Prepare detailed and concise investigation reports summarizing findings and recommendations.
Compliance and Policy Adherence
- Ensure investigations and resolutions are conducted in compliance with company policies, procedures, and applicable employment laws.
- Maintain strict confidentiality and safeguard sensitive information throughout all phases of investigations.
Documentation and Tracking
- Maintain organized, detailed records of all complaints, investigations, and resolutions.
- Regularly update the complaint and investigation tracker to reflect case progress and outcomes.
Minimum Requirements
- Bachelor’s degree in Human Resources, Business Administration, or a related field.
- Minimum of 3-5 years of experience in employee relations or conducting workplace investigations.
- In-depth knowledge of employment laws and regulations, including Title VII, ADA, FMLA, and other relevant statutes.
- Strong analytical and critical-thinking skills, with the ability to assess complex situations and make sound decisions.
- Exceptional written and verbal communication skills, including the ability to draft clear and professional reports.
- Demonstrated ability to maintain confidentiality and handle sensitive issues with discretion.
- Proficiency in Microsoft Office and case management systems.
Why Community Options
- Competitive Insurance Benefits (Medical, Dental, Vision)
- Paid Holidays—Including a Birthday Holiday
- Generous PTO
- Employee Incentive & Discount Programs
- 403b Retirement Plan
- Incredible career growth opportunities
Please Visit Our Website to Complete an Online Application! Careers.comop.org
Community Options is an Equal Opportunity Employer M/F/D/V
