What are the responsibilities and job description for the Program Manager position at Community Options?
Description
Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states.
We are actively seeking an experienced Residential Program Manager in Washington, PA. The Program Manager leads a team to provide person-centered care tailored to meet the needs of individuals with intellectual and developmental disabilities. This person will support teams with day-to-day operations and challenges to achieve programmatic goals.
Starting pay is $46,800/annually
Responsibilities
- Lead and train teams to support programmatic initiatives, goals, daily routines, and the unique needs of individuals with intellectual and developmental disabilities
- Manage staff schedules and ensure shifts are adequately staffed
- Provide training on daily routines including cleaning, cooking established meal plans, feeding, medication administration, and maintaining personal hygiene
- Manage team performance through effective communication, training, performance management, staff meetings, and employee recognition
- Develop and implement activity programs including the Meaningful Day curriculum
- Communicate with the families and guardians of individuals we support as needed
- Develop and update Individual Support Plans (ISP)/Person-Centered Plans (PCP) with an interdisciplinary team to include any concerns, observations, and behavioral developments
- Ensure individuals are supported per their ISP/PCP including medication management, meal planning, and behavior management
- Ensure program documentation and billable records are completed accurately and timely
- Assist with monitoring the finances of individuals ensuring purchases are approved and accounted for with documentation
- Monitor the health and medical needs of individuals and immediately report any concerns
- Manage relationships with the families and guardians of the individuals in our care
- Ensure work locations and vehicles are clean, well maintained, and stocked with necessary supplies including groceries, medications, and cleaning supplies
- May be required to fill shifts when staffing issues arise
- Additional tasks and responsibilities may be assigned
- Employee must cooperate with the license and department staff in any inspection, inquiry, or investigation
- Employment is contingent upon successful completion of checks of criminal background, central registry, child abuse registry, and drug testing
- High school diploma or GED; bachelor’s degree preferred
- Complete all state and agency required training per state guidelines
- Valid driver’s license with a satisfactory driving record
- Experience supporting individuals with intellectual or developmental disabilities
- Knowledge of state regulatory agency operations and standards relevant to supporting individuals with intellectual or developmental disabilities
- Team oriented with demonstrated leadership experience
- Experience with problem solving against multiple priorities
- Ability to establish a comfortable and supportive relationship with individuals receiving supports
- Ability to exercise good judgment and remain calm in crisis situations
- Excellent verbal and written communication skills
- Excellent time management skills
Why Community Options?
- Competitive Insurance Benefits (Medical, Dental, Vision)
- Paid Holidays—Including a Birthday Holiday
- Generous PTO
- Employee Incentive & Discount Programs
- 403b Retirement Plan
- Incredible career growth opportunities
Community Options is an Equal Opportunity Employer M/F/D/V
Salary : $46,800
