What are the responsibilities and job description for the File Clerk position at Community Renewal Team?
Our Mission
“Preparing Our Community to Meet Life’s challenges.”
We help everyone who comes to our door with resources for both immediate needs and long-term goals.
Our network of programs, services, and experiences strengthen individuals, families, and communities and provides opportunities for growth and economic stability.
Come join our team!
When you become an employee at the Community Renewal Team (CRT), you will join a host of others with an average tenure of nine years of service. Some of our employees have celebrated more than twenty years of service. You’ll participate in fun activities, themed- employee appreciation events, organization sponsored golf tournaments, etc. We celebrate the accomplishments of employees using our Wall of Excellence highlighting employees of the month. Opportunities to grow within the organization are plentiful. Most of our employees started in entry level positions and have been promoted throughout their career.
BENEFITS
401K with a matching employer contribution, medical, dental, vision, HSA Spending Accounts, Life Insurance, Short-Term Disability (STD)/Long- Term Disability (LTD), and an Employee Assistance Program. Eligible employees are also able to participate in agency sponsored educational opportunities. Eligible employees receive ten paid vacation days, six sick paid days annually, and two personal days paid annually.
JOB DESCRIPTION
POSITION TITLE: File Clerk
DEPARTMENT: Energy
FLSA STATUS: Non-Exempt
REPORTS TO: Program Service Coordinator
GENERAL DESCRIPTION OF DUTIES
The purpose of this position is to support the Agency’s needs by maintaining filing for high volumes of customer case files and documents for the Energy Assistance Program.
ESSENTIAL JOB FUNCTIONS
The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.
· Ensures proper alphabetic sorting of customers files is maintained.
· Labels file drawers in proper alphabetic order.
· Files outstanding application documents in customer files.
· Issues out, per department procedure, customer files to case managers, Intake specialists, DSS staff, management or any other authorized individuals.
· Tracks incoming and outgoing files.
· Purges files at end of season and assists with off site archiving accordingly.
· Communicates with suburban sites to ensure customer files are returned to main Energy Assistance office in accordance with program policy.
· Completes all other duties as assigned.
MINIMUM TRAINING AND EXPERIENCE
Education: High School diploma or G.E.D. required.
Minimum Years of Experience: Must have at least 1 (one) year of general office experience.
Demonstrated Skills: Must be able to work independently and as a team member, have good organizational skills and good phone skills. Prerequisite for CRT testing waived.
ADA COMPLIANCE
Physical Ability: Tasks involve sedentary to light work, involving some reaching, handling, fingering and/or feeling of objects and materials.
Sensory Requirements: Some tasks require visual perception and discrimination. Some tasks require oral communications ability.
Environmental Factors: Tasks are regularly performed without exposure to adverse environmental conditions, such as dirt, dust, pollen, odors, wetness, humidity, rain, fumes, temperature and noise extremes, machinery, vibrations, electric currents, traffic hazards, animals/wildlife, toxic/poisonous agents, violence, disease, or pathogenic substances.
