What are the responsibilities and job description for the Housing Coordinator position at Community Resource Center?
About CRC: Our mission is to help our neighbors create paths to healthy food, stable homes and safe relationships. We do this through a variety of programs including emergency assistance, domestic violence emergency shelter, counseling, housing stability and access to food. Community Resource Center is widely recognized as the primary provider of social services and domestic violence programs in coastal North County San Diego, serving more than 7,200 people each year.
Position profile: Under the supervision of the Director of Social Services, the Housing Coordinator works to establish and expand access to a range of housing options that meet the needs of individuals experiencing homelessness. The Housing Coordinator serves as the voice of the Social Services department with landlords and conducts community outreach and referrals, as well as acts as the liaison between CRC and landlords, local property managers and owners. The Housing Coordinator works to actively increase housing opportunities for CRC participants through the development and maintenance of positive relationships with housing providers throughout San Diego County.
Essential Functions and Responsibilities:
- Outreach to and build rapport with local landlords, property managers, realtors, housing developers, and other service providers to identify new and existing housing opportunities.
- Work with case managers to understand participants’ housing needs, and assist with accessing resources and making referrals.
- Survey rental market for affordable housing options, and advocate for CRC clients with prospective landlords.
- Develop and maintain a portfolio of units based on client needs and landlord engagement.
- Serve as a liaison between residents and management, working to resolve any conflicts that may arise
- Attend team meetings, training workshops and community meetings as needed.
- Other duties as assigned.
Requirements:
- Bachelor’s degree preferred or equivalent experience in a related field (sales, property management, real estate, social services, etc.)
- Works effectively with people of varying racial, ethnic, cultural, educational and socio-economic backgrounds.
- Ability to build trust and rapport with property managers/landlords
- Is proficient with computers and related technology;
- Maintains a non-judgmental attitude and a display of unconditional positive regard.
- Displays appropriate, professional, healthy boundaries and exercises mature judgment and understanding of safety concerns.
- Completes tasks in a timely and efficient manner, utilizing good organizational skills. Has the ability to manage multiple tasks efficiently and effectively.
- Adapts well to changing priorities and challenging individuals.
- Effectively works within a team.
- Maintains confidential information.
- Desires to grow in knowledge of housing resources and services.
- Is able to work flexible hours.
- Bilingual English-Spanish (Preferred)
Physical requirements:
- Ability to work in a standard office environment at a computer, including repetitive use of a keyboard and mouse. Primarily sedentary with intermittent standing, walking, bending, stair climbing, driving.
- Occasional light lifting and carrying objects weighing up to 25 lbs.
This position is full-time, non-exempt and is paid according to federal and state laws. Candidates selected for hire are required to undergo a LiveScan background screening.
