What are the responsibilities and job description for the Scheduler/Clerk position at Community Service Board of Middle Georgia - PEO, Ltd.?
Job Description
Job Description
The Community Service Board of Middle Georgia is dedicated to providing those we serve with quality innovative behavioral healthcare in a recovery-based environment. CSB of Middle Georgia is recognized as a state leader in comprehensive behavioral healthcare providing integrated cost-effective services. CSB of Middle Georgia is located in Dublin, Georgia, and the agency currently serves residents of Bleckley, Dodge, Johnson, Laurens, Montgomery, Pulaski, Telfair, Treutlen, Wheeler, and Wilcox counties in Georgia; and in our Ogeechee Behavioral Health Division, serving residents of Burke, Emanuel, Glascock, Jefferson, Jenkins, and Screven counties in Georgia. We value Quality, Professionalism, Person-Centered, Recovery, Teamwork, Improvement, Accountability, Management of Practicing Information, Wellness, and Financial Stability. Job Description : Responsibilities
- Review authorization and insurance screens to ensure accurate coding.
- Verify insurance status for all consumers on the first day of each month.
- Act as the primary scheduler for PSR-I A, CM, and ICM case managers.
- Maintain and conduct weekly reviews of caseloads to ensure timely scheduling of new consumers and alignment of existing consumers with their treatment plans.
- Ensure that appointment entries are completed accurately and promptly, achieving 100% compliance.
- Coordinate with staff regarding their absences and update the appointment book in MyAvatar accordingly.
- Review all consents and financial forms for currency, notifying case managers of any documents set to expire within 60 days.
- Track BPS updates and schedule necessary appointments 60 days prior to expiration.
- Conduct Housing Surveys with all newly enrolled ICM clients and those ICM clients experiencing changes in housing status.
- Document minutes for weekly ICM staffing meetings.
- Ensure that all client information, including addresses and phone numbers, is up to date.
- Assist in developing weekly schedules for case managers, communicating any discrepancies to supervisors if schedules are not submitted.
- Enter finalized schedules into the system by Friday for the following week.
- Monitor and review Weekly Progress Note Trackers to ensure completion and accuracy of documentation, including CSSRS forms.
- Prepare draft reports of work notes and inform staff of any billing items approaching the 7-day threshold.
- Track compliance with service requirements for monthly contacts.
- Collaborate with co-workers and accept responsibilities proactively.
- Treat individuals with respect and courtesy, fostering a professional relationship while maintaining appropriate boundaries.
- Accept feedback and direction from supervisors constructively.
- Assist in maintaining payee client vouchers and related documentation.
- Adhere to scheduled work hours, notifying the designated contact one hour prior to any late arrivals.
- Submit requests for annual leave at least three days in advance and inform the appropriate personnel of any adjustments needed at the end of the workweek.
- Attend all mandatory training sessions and apply learned skills in daily tasks.
- Serve as a backup for the receptionist and switchboard operator, as needed, and assist managers with assigned projects, data collection, and other administrative tasks.
- Perform additional duties as assigned.
Here are some of the things we require :
Benefits of Working with CSB of Middle GA :
As a member of our team, you will enjoy our total rewards package to help secure your financial future and preserve your health and well-being, including :
40 Hour Work Week
Monday - Friday, 8am-5pm
