What are the responsibilities and job description for the Front Desk Receptionist position at Community Service Options, Inc?
Overview
We are seeking a dedicated and organized () Front Desk Receptionist to be the first point of contact for our clients and visitors. The ideal candidate will possess excellent communication skills, a friendly demeanor, and a strong ability to manage multiple tasks efficiently. This role is crucial in ensuring smooth operations at the front desk while providing exceptional customer service.
Responsibilities
- Greet and welcome guests as they arrive, ensuring a positive first impression.
- Manage incoming calls, directing them to the appropriate departments or personnel.
- Perform data entry tasks accurately and efficiently, maintaining up-to-date records.
- Assist with calendar management, scheduling appointments, and coordinating meetings.
- Maintain and organized filing system for both physical and digital documents.
- Provide support and assistance to management when required.
- Ensure the front desk area is tidy and presentable at all times.
- Handle inquiries and resolve issues promptly to enhance customer satisfaction.
Experience
- Proficiency in office software including Microsoft Office is essential.
- Previous experience in a receptionist or administrative role is preferred but not mandatory.
- Strong time management skills with the ability to prioritize tasks effectively.
- Familiarity with computerized filing systems and data management practices.
- Excellent interpersonal skills with a focus on providing outstanding customer service.
If you are a proactive individual who thrives in a dynamic environment and enjoys working with people, we encourage you to apply for this rewarding opportunity as a Front Desk Receptionist.
Job Type: Full-time
Pay: $19.00 - $21.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Professional development assistance
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
Ability to Commute:
- Chicago, IL 60636 (Required)
Ability to Relocate:
- Chicago, IL 60636: Relocate before starting work (Required)
Work Location: In person
Salary : $19 - $21