What are the responsibilities and job description for the Residential Scheduler & Relief Manager position at Community Services for Every1?
The Residential Shift Scheduler is responsible for coordinating the schedules of Direct Support Professionals in our Residential sites; ensuring that the required number of staff are assigned to each site for every shift. This process includes identifying openings in the schedule; communicating with the Residential management team about openings and coverage needs; and notifying employees of available open shifts.
POSITION RESPONSIBILITIES
- Regularly identifies open shifts and on a weekly basis ensures that any sites with vacant shifts are filled to confirm that the minimum staffing patterns are met. When necessary, reaches out to Residential supervisors regarding picking up and/or assisting in identifying employees to pick up open shifts.
- Maintains the shift assignment schedule that includes details regarding the sites staffing patterns and other specific needs for personnel (i.e., med certified, SCIP certified). Researches and utilizes technology and scheduling software/apps that would create efficiencies in scheduling.
- Maintains a list of all relief staff, including their preferred times to work. Reaches out to relief staff to pick up shifts.
- Maintains on going communication with Human Resources on open positions being filled in order to help forecast future when someone is anticipated to fill current open shifts.
- Discusses with new Residential DSPs opportunities for picking up shifts outside of their assignments and the process for doing so.
- Periodically notifies all agency personnel that there are opportunities to pick up shifts in Residential. Notifies Human Resources of any new employees outside of the Residential department interested in picking up DSP shifts so that they can be assigned a Residential DSP position.
- Assist the supervisor on-call in filling shifts for DSP call-offs, including reaching out to DSPs to pick up the shifts and helping identify where there are sites that have staff that can be pulled to sites in need.
- Tracks, trends, and analyzes open shifts. Utilizes the shift assignment schedule, along with other information, including payroll data and staffing patterns to help problem solve and create efficiencies.
