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Bilingual Psychiatric Medical Assistant

Community Services Institute
Community Services Institute Salary
Springfield, MA Full Time
POSTED ON 2/10/2025
AVAILABLE BEFORE 3/9/2025
Full

About Us

CSI was one of the first outpatient community mental health clinics to offer home-based therapy to families facing barriers to mental health care. CSI’s community outreach model started after long-term psychiatric hospitals were shut down in the 60’s-70’s and replaced with outpatient mental health services. For nearly four decades CSI has remained dedicated to social justice and delivering therapy in accessible ways regardless of a person’s circumstance

Medical Assistant Responsibilities

  • Attend all weekly group supervision meetings weekly with Psychiatry Manager.
  • Check in with Psychiatry Manager individually daily psychiatry updates.
  • Interface with reception to ensure timely movement of clients and assessed needs of the clinic pertaining to day-to-day operations.
  • Escort client to psychiatry department or “room” patients virtually using telehealth technology and ensuring connection.
  • Check vitals (Blood pressure, weight, and height)/conduct drug testing (oral swab) as needed or required to be processed and sent to lab.
  • Start psychiatric e/m notes for providers before client visit.
  • Communication of schedule updates to psychiatry managers and providers.
  • Assist in maintaining psych department calendars for all providers (Scheduling appointments and assisting with changes to schedule).
  • Check all notification platforms of communication for psychiatry via email/messaging/calls.
  • Triage phone department phone calls.
  • Document all inquiries (via email/messaging/calls) in chart and notify team for follow-up if needed.
  • Relay vital information to clients and staff when requested (i.e., reviewing chart for updates).
  • Provide coverage for reception as needed.
  • Inform clients/staff/ other inquirers of policy and procedures of department.
  • Scan and upload documents (discharge summary, lab reports, etc.).
  • Attend meetings pertaining to psychiatry when requested to do so.
  • Quality Assurance

Qualifications

  • Bilingual (Spanish/English)
  • Good Computers Skills
  • Organizing, Planning, and Prioritizing Work
  • Communicating with Supervisors, and Peers
  • Making Decisions and Solving Problems

What We Offer

  • Competitive hourly rate
  • 2 weeks paid time off in the first year for full time
  • Health insurance benefits including medical, dental, and vision
  • Access to a Financial Advisor
  • An experienced and passionate team of behavioral/mental health professionals
  • 401K Retirement Plan (After 1 year and 1,000 hours)
  • Professional development

Community Services Institute strives to build a team of providers as diverse as the population we serve. Community Services does not engage in any unlawful discrimination that would limit, segregate, or classify applicants for employment in any way that would deprive any individual of employment opportunities because of such individual’s race, color, religious creed, national origin, ancestry, sex, gender identity or expression, sexual orientation, genetic information, disability or military status.

Community Services strives to ensure work environment free of sexual harassment.

Job Type: Full-time

Benefits

  • Professional development (FT: $300)
  • Health insurance
  • Vision Insurance
  • Dental Insurance
  • 2 weeks paid time off
  • 401K Retirement Plan
  • Company sponsored life insurance.

Education

  • Highschool Diploma/GED

Company Website: www.Communityserv.com

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