Program Director I

Community Solutions Inc. (CSI) is a nonprofit organization that promotes the responsible citizenship, accountability, and well-being of individuals and families involved, or at risk of involvement, in the child welfare, juvenile justice, or criminal justice system. Since CSIs founding in 1962, it has been a pioneer in the community-based service. We have been delivering supervision, treatment, and comprehensive individualized services to help clients interact more effectively in their communities and become productive citizens. Using this plan, we built the first ever halfway house in New England which has now been replicated and grown to almost 50 programs in 9 states. For over 50 years, CSI has been building upon its successful foundations and has been expanding its services to serve thousands of adults, youth, and families each year.

Community Solutions, Inc. is seeking a dedicated and passionate candidate to fill the role of Program Director for our CA PRRC located in Santa Maria, CA. The selected candidate will be leading and managing the daily operations of the program through recruiting, training, and providing supervision and development of staff members. CSI uses a curricula-driven, evidence-based model designed to assess the needs of each client to reduce individual risk factors. Participants work closely with case managers and employment specialists to develop individual goals and make positive changes in their lives.

Salary:

The salary for this position begins at $85,256.00 and the salary offered will be based on experience, education and skillset.

Position Overview:

• Review and approve all staff duties and client paperwork including but not limited to, program plans, monthly progress reports, closing summaries, and counseling forms.
• Review and approve all supervised staff timesheets and payroll information, oversee staff schedule, and approve all staff leave including vacation and training.
• Conduct, with the assistance of any supervisory staff, recruitment for all program positions.
• Monitor staff performance in accordance with position job description and meet regularly with assigned staff to review job performance and client caseload management. Implement corrective action on above as appropriate.
• Complete annual performance reviews for all assigned staff.
• Conduct and facilitate staff orientation and training using in-service and outside agency resources. Assure supervised staff receive a minimum of required hours of training annually.

• Assign client caseloads and monitor client program performance.
• Prioritize staff work efforts and assign or delegates additional duties as required.
• Resolve staff personnel issues and enforce progressive discipline of staff as needed.
• Formulate program goals and objectives and establish program priorities.
• Monitor program and staff compliance with all agency policy and procedure. Ensure compliance with other relevant criteria including referring agency requirements and applicable standards.
• Conduct audits of client files for accuracy and organization as required by applicable policy.
• Develop programs and services in accordance with agency objectives, priorities, available resources, and client needs.
• Perform policy and program audits as required. Evaluate program effectiveness and cost-efficiency.
• Review weekly sanitation and safety inspection reports and address deficiencies.
• Participate in on-call Agency duty officer as assigned. Participate in the Agency Annual Planning process.
• Develop annual program budget and establish fiscal priorities.
• Monitor on an ongoing basis program expense and revenue budget categories. Maintain monthly documentation on above and justify variations from budget averages targeted.

• Recommend staff salary increases based upon completed performance reviews and in accordance with agency resources.
• Ensure a preventive maintenance approach to facility upkeep and promptly report maintenance problems to Facilities Manager.
• Ensure proper accountability over program resources including food, utilities, telephone, and house and office supplies.
• Approve and coordinate client referrals and intakes from respective contracting agencies.
• Identify, coordinate, and monitor existing and new outside agency resources for program and agency use.
• Develop contacts with outside agencies and individuals which may foster agency and program growth.
• Participate in community civic groups or advisory committees, Board of Directors' committee meetings, training sessions, and community presentations/speaking engagements as assigned by the Chief Executive Officer.
• Perform the functions of Human Service Worker or Case Manager that relate to client supervision, treatment and custody as needed.
• Directly investigate and handle all client appeals of a disciplinary or grievance nature.
• Intervene and make final approval over client treatment issues. Oversee referrals to collateral agencies.
• Coordinate and participate in all client admissions, orientation, and removals.
• Prepare internal and external program reports as required.
• Supervise maintenance of all client-related information and logs, including admission and discharge logs and all financial forms and logs.
• Participate in the interviewing, hiring and developing of program volunteers.
• Train and supervise all volunteers involved with the residential program in accordance with staff development and supervision policies.
• The Program Director should be ready to perform any tasks, reasonably assigned, that are needed to maintain the viability of the Program.

• A Masters degree and three years of experience, or a Bachelors degree and five years of experience in the social service or criminal justice field. Education may be substituted with relevant experience on a one year for one year basis.
• Three years of experience in management and supervision of staff.
• Ability to engage and develop collaborations with community agencies.
• Previous assessment experience preferred
• Experience with Microsoft Office.

BENEFITS:

CSI offers:

• Two (2) weeks' vacation accrued within the first year, bumped to three(3) weeks accrual after 1 year of service.
• Sick time (7 days accrual basis), floating holiday time (4 days/year).
• Medical and Dental plans.
• Voluntary plan options for: Vision, FSA, voluntary STD, Accident, Hospital, Life insurance and AD&D.
• 401(k) plan with automatic enrollment and a company match of 100% up to 4% of your contribution.
• Tuition reimbursement after 1 year service.
• Ongoing training.

CSI is an Equal Opportunity Employer M/F/Disability/Vet. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.