What are the responsibilities and job description for the Part-time Teller position at Community State Bank?
Teller Job Description
Job purpose of Bank teller is to provide superior and quality customer service; provide customers efficient and accurate transaction processing.
Key duties/responsibilities of Bank teller
- Perform as a team member in allocating and coordinating the work flow.
- May train new employees and answer co-worker questions.
- Will be involved in ordering, receiving, verifying, and distributing cash.
- May be responsible for bank opening/closing.
- Assists CSR’s with various customer service duties and admit customers to safe deposit boxes.
- Open and Close Vault
- Promotes the bank’s products and services; consistently cross-sells bank products at every opportunity.
- Makes concentrated effort to solve customer problems.
- Follows teller over/short policy.
- Follows Cash Handling policy.
- Fulfill responsibilities under the Bank Secrecy Act and Anti-Money Laundering regulations. This includes identifying customers properly, initiating CTRs and SARs investigations as needed, utilizing OFAC records and maintaining appropriate records.
- Adheres to Bank’s policies and procedures and all Federal and State laws and regulations.
- Accepting retail and/or commercial deposits, verifying cash and endorsements and giving customers their receipts.
- Identifying customers and cashing checks, or referring customers to an officer for authorization to cash checks.
- Accepting savings deposits and withdrawals, verifying signatures.
- Providing Cashier’s Checks.
- Balances cash daily
- Promote and maintain positive relations with all contacts, customers, potential customers, and co-workers.
- Comply with all department and company policies and procedures.
- Contribute to the fulfillment of department and company objectives and goals.
- Accepting loan payments.
- Expected to greet all customers and when known to call the customer by name, and when the customer is finished with their transaction(s), thank them for their business and tell them to have a nice day.
- Balance the ATM
- A strong proponent of branding the Kasasa Product. Able to communicate effectively the positive features of the banks personal checking account Kasasa.
