Intake Specialist

The Opportunity: We are seeking to hire an Intake Specialist to join our Intake & Assessment Team. This individual will provide diagnostic assessments for individuals seeking behavioral health services with the agency.

What Youll Do:

• Provide diagnostic assessment services for persons referred to Community Support Services per established agency procedures, including the completion of all required documentation.
• Consult with immediate supervisor and/or the Chief Clinical Officer regarding clinical concerns including potential risk for self-harm, suicide, and homicide. Follow clinical recommendations as indicated.
• Complete off-site intakes as assigned.
• Refer persons seen for intake to alternative agencies based on clinical needs when appropriate.
• Assist with responding to clinical inquiries made through agency e-mail and telephone calls as requested.
• Conduct appropriate follow-up when individuals do not attend scheduled intake appointments.
• Refer to the Engagement Team when appropriate based on established protocols.
• Coordinate with local hospitals as requested.
• If deemed as a Health Officer by the Summit County ADM Board, conduct assessments for emergency admission, completing any required documentation.
• Observe all rules of confidentiality as it relates to persons served, information both internally and in dealing with outside individual(s) and /or agencies.
• Responsible for being knowledgeable about rights of individuals served and procedures governing them.
• This position is full-time (40 hours a week) working normal business hours.

What Were Looking For:

• Minimum of a Bachelors degree in a human services field required.
• Minimum of LSW or LPC required.
• Prior experience in working with individuals with severe and/or persistent mental illnesses desirable.
• Knowledge of local community resources, including NAMI Summit County and 12-step groups.
• A deeply held belief in CSSs recovery-centered mission.
• Demonstrated skill in developing positive relationships with individuals with mental illness, developmental disabilities, and substance abuse challenges.
• Knowledge of mental health/substance abuse/co-occurring definitions, diagnosis, services, and medications.
• Knowledge of trauma-informed care principles.
• Ability to negotiate assertively from an advocacy viewpoint.
• Excellent organizational, attention to detail and communication skills.
• Proficiency in Microsoft Outlook.
• Skill in managing time and meeting deadlines.
• Ability to work non-judgmentally with individuals whose behavior and belief systems are incongruent with that of society and/or your personal beliefs.
• Perseverance in goals with individuals who may not improve or may only improve slowly.

About Us: For over 35 years, Community Support Services has been making a difference in the lives of countless individuals with severe and persistent mental illnesses. Our nearly 300 employees are real-life champions committed to quality treatment, collaborative care, and effective outcomes. Located in downtown Akron, Ohio, we serve as a leader in behavioral health care for the entire Summit County area.

What We Offer:

• Pay for this position starts at $24.00-28.50/hr for candidates holding an LSW or LPC
• Pay for this position starts at $26.91- 32.00/hr for candidates holding an LISW or LPCC
• Working within in a mission-driven, highly engaged environment
• A supportive, professional workplace with excellent resources
• Engaging, autonomous atmosphere
• Professional Development Assistance and Education Assistance Program
• Program-Site Eligibility for the Public Student Loan Forgiveness Program
• 401(k) with 5% employer contribution
• 10 paid holidays and 15 days of PTO annually
• Health, Dental, and Vision insurance
• Subsidized membership to local YMCA branches
• Life insurance and short- and long-term disability

Company's website: www.cssbh.org

Company's Facebook page: https://www.facebook.com/103601489691547/

Community Support Services is an Equal Opportunity, Affirmative Action employer: EEO/M/F/Vet/Disability, with an active interest in Diversity and Inclusion.