Systems Administrator

Description

The Opportunity: We are seeking to hire a Systems Administrator to join our Information Systems Team. This individual will perform tasks related to the design, installation, and support of the organization’s computer systems, including responsibility for computer system servers and local area networks (LANs) and network segments.  The Systems Administrator will install, configure, and maintain computer server hardware and software; analyzing problems and monitoring performance to ensure their efficiency and availability to users.  They will install and maintain network hardware and software, analyze problems, and monitor networks to ensure their efficiency and availability to users.  This individual will gather data to evaluate the system’s performance, identify user needs, and determine system and network requirements to make recommendations for future system upgrades.  They will monitor network and computer systems security, respond to cyber-attacks, and gather data and evidence to be used in prosecuting cyber-crime.  Additionally, they will provide technical assistance to end users to resolve hardware, software, and network problems.

What You’ll Do:

• Maintain and administer computer networks and related computing environments including computer hardware, systems software, and applications software.
• Design and monitor data backups and disaster recovery operations.
• Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
• Plan, coordinate, and implement network security measures to protect data, software, and hardware.
• Configure, monitor and maintain on-premises Active Directory instance.
• Configure, monitor, and maintain Office 365 instance and applications.
• Configure, monitor, and maintain virus protection software.
• Configure, monitor, and maintain mobile device management consoles.
• Operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use.
• Design, configure, and test computer hardware, networking software and operating system software.
• Monitor network performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future.
• Confer with computer and network users by telephone, email, remote connectivity, and in person about how to solve existing system problems.
• Address support request tickets in a timely manner and elevates support requests in accordance with department policies.
• Coordinate with vendors and with company personnel to facilitate purchases.
• Perform routine network startup and shutdown procedures, and maintain control records.
• Maintain logs and configuration documentation related to network and computer system functions, as well as maintenance and repair records.
• Performs computer and data recovery operations from system backups in the event of computer system failure.
• Adheres to coding and documentation standards defined by the Director of Information Technology.
• Maintains agency client and employee confidence and protects operations by keeping information confidential.
• Assists the Director of Information Technology in the development and maintenance of the organization Computer Systems Risk Management plan, including identification and implementation of risk mitigation strategies.
• Establishes responsible deadlines and personal work plans.
• Contributes to team effort by accomplishing related results as needed.
• This position is full-time (40 hours a week) working normal business hours.

What We’re Looking For:

• Possession of a bachelor’s degree in computer science, information systems, or networking preferred. A minimum of one year’s experience in installing and/or maintaining network equipment and/or computer server systems required.
• Possession of an associate’s degree with course concentration in the areas of computer science, information systems, or networking, with a minimum of four years’ experience in installing and maintaining  network equipment and/or computer servers will be considered. Additional experience will be considered in lieu of an associate’s degree.
• Additional certifications in computer operations, computer networking, and/or computer system security preferred.
• A deeply held belief in CSS’s recovery-centered mission.
• Excellent organizational, attention to detail and communication skills.
• Ability to work in a team environment.
• Skill in managing time and meeting deadlines.
• Ability to maintain confidentiality of sensitive information.
• Ability to work within established policies and procedures.

About Us:  For over 35 years, Community Support Services has been making a difference in the lives of countless individuals with severe and persistent mental illnesses. Our nearly 300 employees are real-life champions committed to quality treatment, collaborative care, and effective outcomes. Located in downtown Akron, Ohio, we serve as a leader in behavioral health care for the entire Summit County area.

What We Offer:

• Pay for this position starts at $65,000-80,000/annually.
• Working within in a mission-driven, highly engaged environment
• A supportive, professional workplace with excellent resources
• Engaging, autonomous atmosphere
• Professional Development Assistance and Education Assistance Program
• Program-Site Eligibility for the Public Student Loan Forgiveness Program
• 401(k) with 5% employer contribution
• 10 paid holidays and 15 days of PTO annually
• Health, Dental, and Vision insurance
• Subsidized membership to local YMCA branches
• Life insurance and short- and long-term disability

Further Information

Company's website: www.cssbh.org 

Company's Facebook page: https://www.facebook.com/103601489691547/

Community Support Services is an equal opportunity employer utilizing affirmative action for veterans and candidates with disabilities. 

Salary : $65,000 - $80,000