What are the responsibilities and job description for the Information Technology Services Manager position at Community Technology Services?
Company Description
Community Technology Services (CTS) specializes in meeting the technology needs of multi-tenant residential communities in Atlanta, GA. By bridging the skills gap between board members, management personnel, and technology, CTS delivers specific resident experiences and long-term stability. CTS is dedicated to providing proactive systems maintenance, day-to-day support, and technology expertise to ensure safety, security, and peace of mind for its clients.
Role Description
This is a full-time on-site role for an Information Technology Services Manager at Community Technology Services in Atlanta, GA. The role involves managing IT operations, overseeing IT service management, providing technical support, and working on problem management tasks on a day-to-day basis.
Qualifications
- Information Technology and IT Operations skills
- IT Service Management expertise
- Technical Support capabilities
- Willingness to be hands-on, working with CTS staff and clients to resolve issues
- Problem Management experience
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal abilities
- Ability to work well in a team environment
- Bachelor's degree in Computer Science, Information Technology, or related field
Candidates must be in the metro Atlanta area. No relocation assistance is available for this position.