What are the responsibilities and job description for the Business Loan Specialist position at Community Trust Bank?
Job Overview
The Mortgage Services Representative plays a vital role in providing exceptional customer service to individuals seeking various types of retail or mortgage loans. This position requires strong communication and organizational skills, with the ability to handle multiple tasks simultaneously.
Key Responsibilities
Requirements
The Mortgage Services Representative plays a vital role in providing exceptional customer service to individuals seeking various types of retail or mortgage loans. This position requires strong communication and organizational skills, with the ability to handle multiple tasks simultaneously.
Key Responsibilities
- Coordinate loan applications from inception to closing, ensuring seamless interactions with customers.
- Prepare and review loan documents, collaborating with other departments as needed.
- Maintain accurate records of delinquent loans, reporting and assisting collection efforts.
- Assist with answering phone calls and performing additional tasks as required.
Requirements
- A Bachelor's degree or equivalent in finance, economics, or a related field.
- At least six months to one year of experience in a similar role.
- Excellent oral and written communication skills, with proficiency in Microsoft Office Suite and loan software.
- Strong analytical abilities and attention to detail.
