Sales Executive

We're looking for a motivated Sales Executive to join our team, helping clients achieve operational excellence while maintaining strong, long-term relationships.

Description

Key Responsibilities:

I. Sales

• Lead Generation & Prospecting: Proactively identify and qualify potential customers, including researching and engaging with leads from various channels.
• Sales Presentations & Demos: Conduct product demos and sales presentations tailored to client needs, highlighting the value ComOps brings to hospitality and casino operations.
• Sales Pipeline Management: Manage and track opportunities through the sales pipeline using CRM tools, ensuring accurate forecasting and reporting.
• Negotiation & Closing: Lead negotiations to close deals, ensuring alignment with customer needs and ComOps' strategic goals.
• Partnership Development: Build relationships with industry influencers, partners, and associations to promote ComOps’ offerings.

II. Customer Success

• Client Relationship Management: Serve as the primary point of contact for assigned clients, addressing inquiries, resolving issues, and ensuring they maximize value from our services.
• Performance Monitoring: Regularly review customer performance metrics, proactively identify areas for improvement, and provide actionable recommendations to drive operational success.
• Proactive Engagement: Conduct regular check-ins with clients, ensuring their satisfaction and identifying upsell opportunities.
• Retention & Renewals: Lead contract renewals and retention efforts, ensuring long-term customer loyalty and success.

III. Skills, Qualifications, & Requirements

• Proven experience in a sales role, preferably in the hospitality, casino or technology sector, with a track record of meeting or exceeding targets.
• Excellent verbal and written communication skills, with the ability to build strong relationships and present complex information clearly.
• Strong analytical and problem-solving abilities, with the capability to adapt solutions to customer-specific challenges.
• Comfortable using CRM tools (HubSpot), Apollo, etc., and overall tech savvy. Able to quickly learn new software systems and solutions.
• Familiarity with the hospitality/gaming industry and an understanding of the challenges and opportunities in hotel operations is a plus.

IV. Education

• Bachelor’s degree in business or related field, MBA from Top Business School preferred
• 2-4 years of sale experience required
• Exceptional executive presence, business acumen and presentation skills

Learning is critical at ComOps, so is teaching others.

Skills: Proficient in Microsoft applications, including PowerPoint and Word. Ability to learn HubSpot CRM.

*Licensing: All employees must be able to obtain a gaming license in North American jurisdictions. This may include a formal background check by an outside or government agency. Licensing requirements are subject to change. Align on NDA

V. Compensation

• Annual Salary: Base, plus variable sales commission, plus bonus.
• Bonus Eligibility: Eligible upon first year of employment.
• Benefits: Healthcare, dental, unlimited paid time off (after 90 days), bonus eligible, cell phone & internet allowance, and office expense allowance.

Travel: Expected to be under 33% of schedule