Veterinary Receptionist

Are you looking for a life-changing career with growth opportunity? Are you willing to scale-up your abilities and increase your animal awareness on an ongoing basis? Companion Animal Hospital of Lewisburg TN in Lewisburg, TN is looking for one (1) Client Care Team member to join our team. We are located at 1340 S Ellington Parkway. Ideal candidate attributes:

• Mature, Reliable, Responsible
• Self-driven, Accountable
• Quick Learner
• Desire and Willingness to Learn
• Team Oriented, Honest
• Hard working, Client Focused
• Happy and Willing to Share It

Successful candidates must have reception and client focused experience and must successfully pass a drug test performed at our expense.

Responsibilities include:

• Greet and welcome guests in a friendly and professional manner
• Professionally / efficiently answer calls on a 3-line phone system
• Answer and professionally engage all client SMS communications
• Organize and schedule appointments
• Clearly and eagerly communicate extensive product information and benefits
• Maintain, update and organize client records
• Take payments, balance cash drawer, make change, provide receipts
• Cheerfully educate clients on over-the-counter offerings, food, treats and more
• Maintain office cleanliness and organization of resources
• Accurately scan, organize and upload documents

Qualifications

• 2-3 years experience successfully working in a busy, professional veterinary environment
• Able to work a flexible schedule, 20-40 hours per week
• Able and willing to work at least two Saturdays per month
• Excellent math skills are a must
• Strong experience using computers a must
• Excellent verbal and written communication skills necessary
• Excellent customer service skills and courteous, professional phone skills
• Experienced in working in a fast-paced environment with changing priorities
• Time-management and organizational skills necessary
• Attendance reliability and punctuality required
• Ability to professionally deal with the occasional upset, irrational client
• Ability to provide references and able to speak to all the above.

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Job Types: Full-time, Part-time

Expected hours: 20 – 40 per week

Benefits:

• 401(k) matching
• Employee discount
• Paid time off
• Professional development assistance
• Tuition reimbursement
• Uniform allowance

Schedule:

• 4 hour shift
• 8 hour shift
• Monday to Friday
• At least every other Saturday

Education:

• High school or equivalent (Required)
• 2-year collage degree (Preferred)

Experience:

• working in a busy office: 3 years (Required)

Work Location: In person