Veterinary Client Services Coordinator

Job Summary
Are you looking for a life-changing career with growth opportunity? Are you willing to scale-up your abilities and increase your animal awareness on an ongoing basis? Are you happy, joyful and detail oriented? Companion Animal Hospital of Lewisburg TN in Lewisburg, TN is looking for one (1) Client Care Team member to join our team. Ideal candidate attributes:

• Mature, Reliable, Responsible
• Experienced in a professional office environment
• Self-driven, Accountable
• Quick Learner
• Desire and Willingness to Learn
• Team Oriented, Honest
• Hard working, Client Focused
• Happy and Willing to Share It

Successful candidates must have client facing and client-focused experience and must successfully pass a drug test performed at our expense.

Responsibilities include:

• Greet and welcome guests in a friendly and professional manner
• Answer and screen phone calls
• Answer and professionally engage all client SMS communications
• Organize and schedule appointments
• Clearly and eagerly communicate extensive product information and benefits
• Maintain, update, and organize client records
• Take payments, balance cash drawer, make change, provide receipts
• Cheerfully and accurately educate clients on over-the-counter offerings, food, treats and more
• Maintain office cleanliness and organization of resources
• Accurately scan, organize,collate, and upload documents

Qualifications

• 2-3 years experience successfully working in a busy, professional veterinary environment
• Able to work a flexible schedule, 20-40 hours per week
• Able and willing to work at least two Saturdays per month
• Excellent math skills are necessary
• Strong experience using computers necessary
• Excellent verbal and written communication skills necessary
• Excellent customer service skills and courteous, professional phone skills
• Experienced in working in a fast-paced environment with changing priorities
• Time-management and organizational skills necessary
• Attendance reliability and punctuality critical
• Ability to professionally deal with the occasional upset, irrational client
• Ability to provide references and able to speak to your experience with all the above.

By applying for this job, you agree to receive periodic text messages from this employer and Homebase / really about your pending job application and you agree to be responsive to these messages. Opt out anytime. Msg & data rates may apply

Join our team where you can make a difference in the lives of pets and their owners while working in a supportive environment with elevated expectations that values your contributions!

Job Types: Full-time, Part-time

Pay: $12.00 - $14.00 per hour

Expected hours: 28 – 38 per week

Benefits:

• 401(k) matching
• Employee discount
• Paid time off
• Professional development assistance
• Tuition reimbursement
• Uniform allowance

Schedule:

• 4 hour shift
• 8 hour shift

Work Location: In person

Salary : $12 - $14