What are the responsibilities and job description for the Hostess/Host position at Company Name Withheld - Confidential?
Host/Hostess
About Us
We are a dynamic hospitality organization operating 6 unique dining establishments on Cape Cod. We pride ourselves on delivering exceptional culinary experiences that showcase the creative cuisine across our individual restaurants.
Position Overview
We are seeking friendly and organized Hosts/Hostesses to create a welcoming first impression for our guests. The ideal candidates will have excellent customer service skills, a positive attitude, and the ability to work efficiently in a fast-paced environment.
Key Responsibilities
- Greet and welcome guests in a warm and professional manner
- Manage reservations and seating arrangements efficiently
- Coordinate with servers and kitchen staff to ensure smooth service flow
- Maintain a clean and organized reception area
- Answer phone calls and respond to customer inquiries
- Assist with to-go orders and payment processing when necessary
- Ensure menus are clean and up-to-date
- Assist in maintaining a positive dining atmosphere
- Support other front-of-house staff as needed
Qualifications
- High school diploma or equivalent
- Previous experience in customer service preferred
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Basic math skills for cash handling
- Proficiency in restaurant reservation systems a plus
- Availability to work flexible hours including nights, weekends, and holidays
Job Types: Full-time, Part-time
Expected hours: 35 – 40 per week
Benefits:
- 401(k)
- Employee discount
- Health insurance
Shift:
- Day shift
- Evening shift
Ability to Commute:
- Chatham, MA 02633 (Required)
Ability to Relocate:
- Chatham, MA 02633: Relocate before starting work (Required)
Work Location: In person