What are the responsibilities and job description for the Audio Visual (AV) Event Technician Job at Company in San Francisco position at Company?
OUR COMPANY :
EOS IT Solutions is a global technology and logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of services are our top business priorities, along with investing in and supporting our partners and employees.
We are a true international IT provider and are proud to deliver our services through global simplicity with trusted transparency.
POSITION OVERVIEW :
Elevate the production value of customers internal and external events with your expert AV and event management skills. Be the technical maestro, ensuring seamless execution from setup to post-production.
WHAT YOU’LL DO :
- Promptly notify the Senior Event Technician, Event Tech Team Lead, and Bloomberg of any upcoming high-priority events.
- Provide support to internal and external events in customer offices, including but not limited to contents displaying on video wall, video and audio signals routing and mixing, recording and live streaming via customer LIVE GO function.
- Provide daily technical check and day-to-day troubleshooting for AV equipment within customer location.
- Work on high profile events including video and audio mixing, ensure smooth camera movement and operations, camera framing, lighting, floor managing, and have a good solid understanding of sophisticated AV event systems.
- Work independently in a fast-paced dynamic environment involving live events, IPTV, video conferencing platforms (i.e. Zoom, MS Teams, etc.), training room management and general AV infrastructure support.
- Have solid experience as a live event technician, working closely with other AV team members across APAC and back up each other. Troubleshoot system and provide solution if any issue occurs during the event.
- Troubleshoot sophisticated audio, video, switching and control systems problems in the best of its capability. For any items that cannot be troubleshooted, the dedicated resource shall communicate this to the customer point of contact.
- Handle technical, event and incident management escalations in a timely manner. Pre-check all AV equipment prior to every event to ensure the entire system is working with no issue.
- Manage audio setup to ensure proper sound level for audience inside the MPR; and good sound quality and level are received in remote locations.
- Prepare / upload presentation material (i.e. PowerPoint slide, PDF file, video clip, etc.) on customer PC for AV events, conference or meetings.
- Deliver post-event recording edits in a format that has been agreed to between both Parties.
- Document event / operational workflows and standard operating procedures (“SOPs“) when required.
- Onsite Monday to Friday (regular office hours) CBD area in Sydney.
KEY RESPONSIBILITIES :
Education and Experience :
Technical Skills :
Software Proficiency :
ESSENTIAL CRITERIA :
EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit.
The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws.
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