What are the responsibilities and job description for the Facilities Artisan position at Compass Coffee?
About Compass Coffee
Compass Coffee was founded in 2014 by two Marines who, after years of drinking terrible coffee on deployment, became obsessed with the quest for the perfect cup. What began as a desire to unlock the secret to perfect coffee grew into something much more significant. It was the realization that coffee is more than just a drink. It"s a ritual that brings people together, facilitates human connection, and makes your day better. Compass Coffee has since expanded to 16 cafes in and around DC where Real Good Coffee is served and communities are formed. At the heart of it all is a relentless commitment to quality at every step - to ethical sourcing, masterful blending, and peak roasting in small batches - all to create an experience that is much more than just a cup of coffee.
About The Facilities Technician Role
26.50 - 32.50 USD per hour(Ivy City Roastery)
PI261157650
Compass Coffee was founded in 2014 by two Marines who, after years of drinking terrible coffee on deployment, became obsessed with the quest for the perfect cup. What began as a desire to unlock the secret to perfect coffee grew into something much more significant. It was the realization that coffee is more than just a drink. It"s a ritual that brings people together, facilitates human connection, and makes your day better. Compass Coffee has since expanded to 16 cafes in and around DC where Real Good Coffee is served and communities are formed. At the heart of it all is a relentless commitment to quality at every step - to ethical sourcing, masterful blending, and peak roasting in small batches - all to create an experience that is much more than just a cup of coffee.
About The Facilities Technician Role
- Diagnose and troubleshoot a variety of coffee brewing equipment, primarily Wilbur Curtis, La Marzocco and Eversys machines
- Support cafe operations by performing all aspects of preventive and corrective maintenance on a variety of equipment (HVAC air handlers, blowers, fridges, freezers)
- Work directly with restaurant customers to install, train and repair their coffee equipment
- Follow established best practices in ensuring personal, equipment and food safety
- Must be available to work on weekends & possess a valid driver"s license
- Comfortable with ambiguity - things break! Sometimes the plan for the day will need to be reprioritized but every day you will be responsible for identifying and solving problems to support our cafes and customers
- Technically Inclined - You don"t need to know how to fix every component of an espresso machine yet, but you"ll need to be capable of learning our equipment and the technical details of our cafes
- A strong communicator - you"ll be communicating directly with our customers, other members of the Compass team and original equipment manufacturers on a daily basis, in writing, over video calls and in person
- Highly organized - You are responsible for maintaining your tool kit and operating in our cafes while we are serving customers
- 2 years of facilities experience or trade program preferred but not required
- Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
- Valid driver's license with a clean driving record
- Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays to support cafe operations
- Engage with and understand our customers, including discovering and responding to customer needs through clear and pleasant communication
- Able to lift 50lbs unassisted, 75lbs with a buddy
- Climb and work from a ladder 8" tall
- Ability to reach above shoulder level, climb, balance, kneel, bend over, etc.
- Ability to use hands and fingers to work on small electrical or mechanical components
- Proficiency in English, including technical language
- Likes coffee and believes in the value of what we do
- Ability to work in a fast paced environment independently
- Proficiency in computer use
26.50 - 32.50 USD per hour(Ivy City Roastery)
PI261157650
