What are the responsibilities and job description for the Bilingual Resource and Housing Specialist position at Compass Community Services?
About the organization : Compass Family Services is a 100 year old nonprofit working on the front lines of San Francisco's homeless crisis. We provide families experiencing or at risk of homelessness with comprehensive support to address immediate needs and ensure long-term success.
About the program : Compass Family Shelter provides families experiencing homelessness with a safe place to stay. Each family has their own room and access to a kitchen, children's play area, and other communal spaces. While families are at shelter, they receive intensive support from our team. We help them stabilize, find housing, and address challenges and barriers.
Compensation : $28 - $31 hourly
Schedule : Full time, including one weekend day every week. Hours are 9 : 30am - 5 : 30pm except on Wednesdays, when they are 10a - 6pm. Schedules are EITHER Sun-Thurs (Fri / Sat off) OR Tues-Sat (Sun / Mon off).
Location : 626 Polk Street, San Francisco. Fully on-site for first 3 months, then possibility to work one day per week remotely
Organizational Core Competencies : Accountable I Adaptable I Client-centered I Collaborative I Committed to Diversity, Equity, Inclusion, and Belonging I Resourceful
Responsibilities : The Resource and Housing Specialist works directly with families in the shelter to successfully resolve their housing crisis. The Specialist role works within the Family Coordinated Entry System and requires a thorough understanding of the San Francisco Homeless Response System. The Specialist will intake families into the Shelter Program, assess family needs, explore available housing options using case management / problem-solving strategies, support with housing location, and provide resources and referrals to relevant agencies. The Specialist will also support families with general residential needs during their shelter stay.
General Duties :
- Build supportive relationships with assigned client families and provide services from a trauma informed and harm reduction perspective.
- Monitor assigned client families' compliance with shelter and program rules, and administer warnings and denials of services as needed.
- Work collaboratively with staff to resolve and report problems that arise.
- Support the community with safety and cleanliness of common areas, pantry, and community space.
- Participate in food distribution days, including supporting setting up the space, unpacking the food deliveries, and informing residents of the food's arrival.
- In partnership with the Assistant Program Director and Children's Activity Coordinator, plan and execute community meetings, including facilitation, outreach to speakers, and attending the entire meeting. Ensuring family participation during the meetings.
- Ensure safety and parental supervision of children at all times.
Case Management :
Problem-Solving :
Housing Location :
Qualifications :
Compensation and Benefits :
Location & Covid Considerations :
To Apply :
Please apply through our online application. No phone calls, please.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an equal opportunity employer and actively seek to recruit a diverse workforce. Employees must embrace the idea that Diversity, Equity, Inclusion, and Belonging contribute to the success of our underserved communities, and therefore to shared prosperity in our city and region. Compass Family Services is committed to the continuous work of implementing specific actions that will disrupt systemic prejudice and improve equity across programs and departments, to become an example to partners who also believe in a culture of inclusion that leverages diversity.
Consistent with the Americans with Disabilities Act and California civil rights law, Compass Family Services will provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for the agency. Requests for reasonable accommodation apply to all aspects of the hiring process. If reasonable accommodation is needed, please use the answer box for the final question of the job application to let us know.
Salary : $28 - $31
