Vice President Operations

Job Title: Vice President of Operations

Job Summary:

We are seeking an experienced and dynamic Vice President of Operations with a proven track record of 15 years in operational leadership. The ideal candidate will be a seasoned professional with expertise in developing and implementing policies and procedures, healthcare compliance implementation and training, business development, and human resources. This leader will excel at maintaining a positive and productive work environment, driving strategic initiatives, and optimizing day-to-day operations through innovative thinking and proactive leadership.

Key Responsibilities:

1. Strategic Leadership & Business Development

• Drive and oversee the development and execution of strategic initiatives that align with the company’s overall vision and objectives.
• Identify new opportunities for business growth, streamline processes, and drive efficiency across the organization.
• Take the initiative to implement innovative, out-of-the-box solutions to enhance organizational performance.

2. Operational Excellence

• Oversee and optimize the company’s daily operations to ensure maximum efficiency and effectiveness.
• Establish and enforce policies and procedures to support operational success and compliance.
• Continuously evaluate and improve operational processes, ensuring alignment with industry standards and best practices.

3. Policy Development & Compliance

• Develop, write, and implement comprehensive policies and procedures that are clear, effective, and compliant with all applicable laws and regulations.
• Provide ongoing compliance training to ensure all departments adhere to regulatory requirements.
• Develop and implement auditing measures to monitor adherence to policies, identify areas for improvement, and lead initiatives to enhance compliance and operational integrity.

4. Human Resources & Work Environment

• Collaborate with HR to cultivate a positive and engaging work environment that promotes employee satisfaction and productivity.
• Leverage a strong human resources background to lead initiatives around employee relations, talent development, and performance management.
• Serve as a mentor and coach to foster leadership development across the organization.

5. Team Leadership & Collaboration

• Be a hands-on, take-charge leader who motivates and collaborates with teams to achieve company goals.
• Build cross-functional teams and maintain open communication to ensure alignment and collaboration across departments.
• Act as a role model in demonstrating a team-player mindset, fostering a culture of accountability, transparency, and continuous improvement.

6. Policy & Procedure Writing and Implementation

• Utilize exceptional writing skills to create, update, and maintain detailed policies and procedures that guide the organization.
• Ensure that written materials are comprehensive, user-friendly, and accessible to all employees.
• Conduct regular reviews and revisions of documents to ensure relevance and compliance with evolving business needs and regulations.

Qualifications:

• Bachelor’s or Master’s degree in Nursing, Social Work, or Business Administration.
• 15 years of experience in healthcare operations management, with a strong focus on policy and procedure development, compliance, and human resources.
• Demonstrated ability to lead business development initiatives and improve organizational performance through strategic thinking and innovation.
• Strong leadership skills with a proven ability to inspire and manage high-performing teams.
• Excellent written and verbal communication skills, with a keen attention to detail in policy and procedure documentation.
• Highly adaptable and proactive, with a strong ability to think creatively and take initiative in a fast-paced environment.
• Solid understanding of regulatory compliance and training programs.

Preferred Skills:

• Experience with healthcare compliance and driving continuous improvement initiatives.
• Advanced project management and organizational skills.
• Proficiency in utilizing data-driven approaches to optimize operations and decision-making.

Why Join Us?

This is an exciting opportunity for a highly motivated individual to lead and transform operations within a dynamic, forward-thinking healthcare organization. If you are passionate about making a meaningful impact, driving innovation, and building a positive and productive workplace, we invite you to apply.

About Compass Complex Discharge Solutions:

Compass Complex Discharge Solutions is an evidence-based healthcare solutions company that specializes in complex discharges and care management. A full-service company, our team of care managers, professional guardians, Medicaid specialists, Nurses, Nurse Practitioners, and partner attorneys work together to simplify the hospital discharge process.

Our complex discharge services are designed to provide comprehensive and coordinated care for patients who lack family support, have complex medical and social needs, require guardianship or Power of Attorney (POA), are at high risk of readmission or poor health outcomes after discharge. We offer a range of services, such as care coordination and transition planning, guardianship and POA services, safe discharge planning for the medically fragile such as those with tracheostomy, dialysis, complex wounds, intellectual and behavioral disabilities.

By partnering with us, hospitals can expect the following benefits: Increased patient and family, customer satisfaction, reduction in strife between family members and hospital staff, improved throughput, reduced readmission rates and penalties, streamlined workflows and processes, and Improved financial performance.

Through strong collaboration with a hospital’s Case Management team, we lend a helping hand to assist staff and patients’ families with discharges of those medically and socially fragile patients who would otherwise remain in the hospital for extended lengths of time.