What are the responsibilities and job description for the Elite Hospitality Concierge Associate position at COMPASS CONCIERGE SERVICES?
WHY JOIN COMPASS CONCIERGE?
Our Compass Concierge Team proudly serves thousands of people every day in our buildings around the DMV area. Rooted in service and united by our purpose, we strive to do great things for each other and our communities.
We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. If you picture yourself doing great things that make a difference in the lives of others, then Compass is your place to be.
JOB SUMMARY:
As the Elite Hospitality Associate, you will create a positive experience by providing outstanding customer service to your residents and their guests. You will ensure that the lobby and the front desk are clean and organized at all times, sign for packages and accept service requests from residents. Your responsibilities will also include contacting authorities in the event of an emergency, monitoring visitor parking and handling noise complaints from residents.
Our employees enjoy competitive compensation and rewarding incentives, generous benefits, paid time off, development opportunities, and the ability to closely impact and contribute to the growth of an exceptional organization.
DAY TO DAY:
- Greet, announce, and provide direction to residents, guests, and vendors
- Answer telephones, monitor lobby and control keys & access.
- Managing deliveries and packages and tracking within the computer system
- Provide direction & referrals for local entertainment, dining, shopping, tourist attractions, etc.
- Produce weekly event calendar for residents
- Attend and participate in mandatory weekly team meetings
YOUR SKILLS:
- Property management, hotel or hospitality experience required
- Knowledge of local attractions and establishments
- Outstanding communication skills, both written & verbal
- Ability to multi-task and shift priorities quickly in a fast-paced environment
COMPUTER SKILLS:
- Proficient Computer Knowledge required
- Microsoft Office Suite - Word, PowerPoint & Excel
- Building Link/Key Link knowledge is a plus
DRESS CODE: (Polished, Pressed, Clean Cut)
Image is Crucial. All of our residents and clients except you to be impeccably and professionally dressed. All of our Concierges must wear a black suit, collared / button up dress shirt, conservative necktie and dress shoes.
EDUCATION AND EXPERIENCE:
- 5 years of Customer Service Experience
- Associate or Bachelors College Degree
- Ability to lift up to 50 pounds when needed.
Apply today and we can discuss further our current openings, locations and work schedules in greater detail
We understand that no candidate is perfectly qualified for any job, and we believe that diversity of background and experience makes for better problem-solving and collaboration, which is why we are dedicated to adding new perspectives to the team.
Even more important than your resume is a positive attitude, a passion for making an impact, a personal desire to grow, and the ability to help our team thrive.
Compass Concierge Services, LLC is an Equal Opportunity Employer
Drug Testing and Background Checks are an employment requirement and is a required step in our hiring process.
Your Skills:
- Property management, hotel or hospitality experience required
- Knowledge of local attractions and establishments
- Outstanding communication skills, both written & verbal
- Ability to multi-task and shift priorities quickly in a fast-paced environment
Computer Skills:
- Proficient Computer Knowledge required
- Microsoft Office Suite - Word, PowerPoint & Excel
- Building Link/Key Link knowledge is a plus
Dress Code: (Polished, Pressed, Clean Cut)
Image is Crucial. All of our residents and clients except you to be impeccably and professionally dressed. All of our Concierges must wear a black suit, collared / button up dress shirt, conservative necktie and dress shoes.
Education and Experience:
- 5 years of Customer Service Experience
- Associate or Bachelors College Degree
- Ability to lift up to 50 pounds when needed.
Compensation
- Flexible schedule, Full time, 40 hours per week
The hourly wage range is $20 per hour
Salary : $20