What are the responsibilities and job description for the Part-Time Office Admin position at Compass Counseling?
Position Overview
We are seeking a dedicated and detail-oriented Part-Time Administrative Assistant to support our counseling office. This role is crucial in ensuring smooth day-to-day operations, effective communication with new and potential clients, and efficient scheduling. The ideal candidate will be organized, proactive, and comfortable working in a fast-paced environment while maintaining the highest level of professionalism and confidentiality.
Key Responsibilities
- Scheduling & Client Communication:
- Manage appointment scheduling for clients.
- Serve as the first point of contact for new and potential clients, providing information and answering inquiries.
- Ensure timely and professional communication via phone, email, and online messaging platforms.
- Office & Administrative Support:
- Perform data entry and maintain accurate client records.
- Assist in tracking and organizing documentation.
- Support general office needs, including mail distribution, ordering supplies, and maintaining a tidy workspace.
- Assist admin team with a variety of office tasks.
- Assist with insurance and billing-related administrative tasks as needed.
- Collaboration & Team Support:
- Work closely with the clinical and administrative teams to ensure smooth office operations.
- Assist with special projects and office initiatives as assigned.
- Uphold Compass Counseling’s culture of respect, integrity, and client-centered service.
Qualifications & Skills
- Prior administrative or office support experience (preferably in a healthcare or counseling setting).
- Strong communication and interpersonal skills.
- Excellent organizational skills and attention to detail.
- Proficiency in Microsoft Office, Google Suite, and office management software.
- Ability to multitask and work independently with minimal supervision.
- Ability to lift 40lbs.
- Professional demeanor and ability to handle sensitive information with confidentiality.
About Compass Counseling
At Compass Counseling, we believe in helping people on their path to change because we all have mental health. Our vision is to be the most trusted and desired group of mental health and counseling professionals to work with in Western Kentucky. Our team values integrity, comfort, freedom, and results, fostering a culture that prioritizes authenticity, respect, and professionalism.
Why Join Compass Counseling?
- A positive and supportive work environment.
- Opportunity to be part of a team that makes a meaningful impact in clients’ lives.
- A consistent, part-time schedule with work-life balance.
If you are an organized, compassionate professional who enjoys working in an environment that supports mental health and wellness, we’d love to hear from you!