Administrative Assistant, Urgent Accommodation Voucher program

About the organization: Compass Family Services is a 100 year old nonprofit working on the front lines of San Francisco’s homeless crisis. We provide families experiencing or at risk of homelessness with comprehensive support to address immediate needs and ensure long-term success.

About the team: Compass Urgent Accommodation Voucher program provides temporary emergency hotel rooms for families and pregnant people in crisis. In addition to a hotel room, the program helps families connect with services and a path to stable housing.

Salary: $29-31 hourly

Schedule: Full time, Monday - Friday

Location: 1254 Market St., San Francisco. Fully in person (NOT hybrid or remote)

Organizational Core Competencies: Accountable I Adaptable I Client-centered I Collaborative I Committed to Diversity, Equity, Inclusion, and Belonging I Resourceful

What the Administrative Assistant will do:
The Administrative Assistant directly supports the Program Director to manage the daily operations of the CUAV Program. This includes clerical and administrative support of the day-to-day work of the Program Director of the CUAV Program. Specific responsibilities include:

• Provide calendar management and scheduling for the CUAV Program Director, as well as ongoing support with email, phone calls and voicemail, and time-tracking;
• Prepare communications, such as emails and reports;
• Under the direction of the Program Director, ensure that the CUAV Program creates and maintains the required protocols and procedures;
• Schedule and run reports in the homeless services data tracking system;
• Attend program staff meetings and other meetings, supporting with note-and-minute taking as needed;
• Assist with research related to community resources;
• Create and manage a master calendar for all activities relevant to the CUAV Program;
• Maintain strict confidence in all employee-related matters
• Additional duties as assigned by the Program Director.

Minimum Qualifications:

• Excellent written communication skills
• Excellent organizational skills and the ability to multitask and manage competing priorities
• Excellent interpersonal, listening and oral communication skills
• Excellent work habits: punctual, reliable, cooperative, team-oriented
• Ability to work independently
• Ability to adapt and be proactive in program processes
• Strong problem-solving skills
• Strong computer skills
• Demonstrated commitment to diversity, equity, inclusion and belonging work

Compensation and Benefits:

• Salary range: $29 - $31 per hour.
• Paid time off: 4 weeks of vacation your first year, 5 in your second. Also paid holidays, sick time, family leave.
• Insurance: health, dental and vision insurance are fully covered by Compass for employees and dependent children. We also provide long term disability and life insurance.
• Retirement: after one year of work, Compass contributes an amount equal to 5% of your salary into a retirement account; this vests over years 2-6.

Location and Covid safety:

• Office location: 1254 Market St.
• Covid vaccination required for all staff.

To Apply:

Please apply through our online application. No phone calls, please.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an equal opportunity employer and actively seek to recruit a diverse workforce. Employees must embrace the idea that Diversity, Equity, Inclusion, and Belonging contribute to the success of our underserved communities, and therefore to shared prosperity in our city and region. Compass Family Services is committed to the continuous work of implementing specific actions that will disrupt systemic prejudice and improve equity across programs and departments, to become an example to partners who also believe in a culture of inclusion that leverages diversity.

Consistent with the Americans with Disabilities Act and California civil rights law, Compass Family Services will provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for the agency. Requests for reasonable accommodation apply to all aspects of the hiring process. If reasonable accommodation is needed, please use the answer box for the final question of the job application to let us know.

Salary : $29 - $31